Mainsail Lodging & Development

Lodging property management, development, and marketing

Banquet Setup/Breakdown

Food Service & HospitalityConfirmed live in the last 24 hours

Part-timeSpartanburg, SC, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or higher is required.
Excellent customer service skills are required.
Excellent verbal and written communication skills are required.
Ability to use technology such as tablets and iPads is required.
Ability to stand for extended periods, squat, bend, and lift, push, or pull 50 pounds is required.
Corrected vision to the normal range is required.
Ability to work long hours as needed is required.
Ability to make sound judgments quickly and progress multiple tasks toward deadlines is required.
Ability to work independently, take direction, and provide direction to others is required.
Ability to handle differing personalities within the office, hotel, and community is required.
Ability to maintain confidentiality and work effectively in stressful situations is required.
Ability to anticipate, prevent, identify, and solve workplace challenges is required.

Responsibilities

Acknowledge guests in public spaces with a warm and friendly greeting.
Assist banquet personnel with daily operational materials and items to provide service consistent with Marriott standards.
Set up tables and chairs for banquet functions.
Follow scheduled shifts and break and lunch requirements.
Report light outages, broken equipment, and room disparities, paying close attention to hallway areas.
Assist guests with special requests.
Communicate inventory needs, including chairs, tables, and banquet linens, to the manager.
Communicate professionally while using technology.
Maintain a positive and friendly attitude while respecting guests, team members, and management.
Interact with guests and share hotel knowledge, personalizing service by using guest names.
Maintain guest confidentiality according to hotel procedures.
Report suspicious activity or unusual items in rooms.
Report irregular guest behavior in public areas or rooms.
Take initiative and handle assignments with limited supervision.
Follow hotel policies and procedures in the team member handbook.
Maintain cleanliness and order in work areas, including closets, carts, and the housekeeping office.
Perform other duties as requested by management to serve guests.

Desired Qualifications

Previous hospitality experience is preferred.

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

Banquet Set Up will be responsible for assisting the banquet personnel with their everyday operational materials and items to ensure exceptional service to all guests that is consistent and continually in accordance to the Marriott standards under the franchise of Mainsail Lodging & Development.

Essential Functions

Acknowledge guest in all public spaces with a warm and friendly greeting

Assist with banquet function of the hotel to include set up of tables and chairs

Follow scheduled shifts and follow break and lunch requirements

Report any light outages, broken equipment, or room disparities to manager paying close attention to hallway areas

Assist guest with any specialsrequests

Ability to communicate with manager on inventory needs, i.e. chairs, tables, and banquet linens

Professional communication while using technology

Respect all guests, team members, and management by maintaining a positive, friendly attitude

Ability to interact with guests and share hotel knowledge using personalization, such as using the guestname

Maintain guest confidentiality following all hotel procedures

Report any suspicious activity or unusual items in room

Report any irregular behavior from guests in public areas and/or in rooms

Ability to take initiative and handle assignments with limited supervision

Follow all hotel policies and procedures as outlined in the team member handbook

Maintain cleanliness and order of work area such as closets, carts, and housekeeping office

Perform other duties as management requests to service our guests.

Education & Experience
- High School diploma or higher
- Previous hospitality experience preferred
- Excellent customer service skills
- Excellent communication skills, both verbal and written
- Ability to use technology e.g. tablets, iPads
Physical Demands
- Ability to stand for extended periods of time
- Ability to squat and bend
- Ability to communicate clearly
- Corrected vision to normal range
- Ability to work long hours as needed
- Ability to lift/push/pull 50 lbs.
Mental Demands
- Make sound judgments quickly
- Work on multiple tasks, making appropriate progress towards deadlines
- Able to work independently, take direction, and provide direction to others
- Manage differing personalities within the office, the hotel, and the community
- Maintain the highest degree of confidentiality
- Ability to work effectively in stressful, high pressuresituations
- Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

About the Company

Mainsail Lodging & Development

Lodging property management, development, and marketing

Mainsail Lodging & Development focuses on managing and developing lodging properties—hotels, apartments, and resorts—through marketing and sales to attract guests and maximize profitability. It operates by seeking unique lodging opportunities with a purpose, then managing these properties and experiences, building key relationships with customers to meet their lodging needs and deliver consistent experiences. The company differentiates itself by pursuing distinctive opportunities and emphasizing customer relationships and profitability rather than standard, one-size-fits-all management. Its goal is to create profitable lodging opportunities while providing dependable, high-quality guest experiences.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Tampa, FL
Founded: 1998

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