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Axon

Builds weapons, cameras and software for police

Senior Sales Engineer

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listed

About the Job

Requirements

  • Be willing to travel.
  • Be fluent in English and Indonesian.
  • Have an associate's degree in Engineering or Computer Science (or equivalent field), or five or more years of relevant experience.
  • Have four or more years of customer-facing pre-sales or consulting experience.
  • Have three or more years of experience with public procurement in Indonesia.
  • Have experience selling software-as-a-service solutions.
  • Have experience in networking, storage, virtualization, or related technologies.
  • Have strong technical writing skills to provide professional responses to customer requests for proposals and requests for information.
  • Have basic knowledge of security, IPsec, information security, hacking, and exploitation tools and methodologies, or demonstrate curiosity about these areas.
  • Have basic knowledge of computer hardware, operating systems, and storage devices.
  • Be able to work independently with substantial latitude for action and decision-making while maintaining focus on optimal outcomes as part of a collaborative development effort.
  • Have strong presentation skills and presence, technical acumen, the ability to simplify complex concepts, and the ability to work cross-functionally.
  • Have experience developing Statements of Work or similar documents.
  • Have intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
  • Have basic knowledge of virtualization and cloud technologies.
  • Have network- and telecommunications-specific professional certifications, such as CCNA, CCNP, CompTIA Network+, or WCNA.
  • Have intellectual curiosity, humility, accountability, and a positive approach.

Responsibilities

  • Achieve mastery of all Axon technologies and products.
  • Lead business and technical presentations effectively using written and oral communication skills.
  • Conduct technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders.
  • Set and manage expectations with customers and team members.
  • Provide first-level technical support throughout the pre-sales cycle for opportunities.
  • Stay organized and focused on removing sales obstacles through creativity and adaptation to rapidly changing circumstances.
  • Develop relationships with key partners to grow their customer base.
  • Position the technology effectively against competitive offerings.
  • Represent the products, company values, and brand to customers and at field events such as industry and user conferences and technology summits.
  • Own the proof-of-concept and pilot process by coordinating logistics across stakeholders, assessing customer requirements and objectives, tailoring tests and findings, and assisting prospects with initial configuration and orientation.
  • Improve or develop technical documentation to make products and services easier for customers or channel partners to understand and use.
  • Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering, and Marketing teams.
  • Develop Statements of Work for Professional Services necessary for binding quotes.
  • Assist Sales with presentations and analysis to enlarge the customer portfolio.
  • Train new employees.
  • Translate and verify documents for new products Axon brings to market.
  • Assist Sales Executives with commercial offer documentation.
  • Perform other duties and projects as assigned.

Desired Qualifications

  • Experience with end-user computing or cloud computing is preferred.
  • Experience with law enforcement technology solutions and public procurement is a plus.

About the Company

Axon

Builds weapons, cameras and software for police

Axon builds public safety technology for police, emergency responders and security teams, combining connected devices with software that manages their work. Its TASER weapons and body cameras link field equipment to a cloud platform used throughout an investigation. Agencies use Axon Evidence to store recordings, control access and share case material with prosecutors, while its records and real-time operations tools organize reports and coordinate responses. Axon earns money from device sales and subscriptions that combine software, equipment upgrades and support over multiple years. Founded in 1993, Axon is headquartered in Scottsdale, Arizona.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Scottsdale, AZ
Founded
1993

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