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Provencher & Company, LLC

Nationwide independent adjusting and claims administrator

Multi-Line Claims Adjuster

Full-Time
No salary listed
Senior
Bachelor's
Sacramento, CA, USA
Remote
InsuranceClaims Adjudication

About the job

Requirements
  • A minimum of 5 years of first-party commercial and/or residential property and liability adjusting experience is required.
  • Maintain current estimating software; Xactimate is preferred.
  • A working computer, internet access, and Microsoft Word are required.
  • Demonstrate strong time management and customer service skills.
  • Ability to take recorded statements in the field or with legal representatives.
  • Experience preparing Statements of Loss, Proofs of Loss, and denial letters.
  • A state adjuster's license is required where applicable.
  • A valid driver's license is required.
  • In-depth knowledge of property and liability insurance coverage and industry standards.
  • Strong verbal and written communication skills.
  • Must submit to a background check, where permitted by law.
  • Ability to work remotely and handle both property and liability claims.
  • Ability to adjust commercial and residential property losses, determine negligence, and assess damages.
  • Ability to perform tasks with modest supervision.
  • Ability to understand coverage, investigate property and negligence claims, value and estimate property damage, and evaluate bodily injury damages for settlement.
Responsibilities
  • Complete residential and commercial field property inspections using Xactimate software and conduct general liability field investigations to determine negligence and damages.
  • Investigate claims by obtaining recorded statements from insureds, claimants, or witnesses; interviewing fire, police, or other governmental officials; and inspecting claimed damages.
  • Recommend claim reserves based on the investigation through a well-supported reserve report.
  • Obtain and interpret official reports.
  • Review applicable coverage forms and endorsements and provide thorough coverage analysis, including coverage issues, in a well-documented initial captioned report to the client.
  • Prepare full captioned reports by collecting and summarizing information required by the client.
  • Maintain acceptable product quality by complying with the client's established Best Practices.
Desired Qualifications
  • A college degree is preferred but not required.
  • An Associate in Claims designation or other professional designations is preferred but not required.
  • Experience in industry-specific areas such as fire departments, agricultural operations, lumber mills, high-value or historic buildings, construction defects, automobile liability, or subrogation recovery investigations is a plus but not necessary.

About the company

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Provencher & Company, LLC

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Provencher & Company, LLC is a nationwide independent adjusting firm and third-party administrator that handles Property and Liability claims. Its services cover daily and catastrophe loss adjustment, major loss claim management, business interruption claims handling, and expert forensic CPA and litigation support. The process relies on a team of highly experienced personnel who work through direct collaboration to deliver comprehensive, flexible claim solutions. Unlike many competitors, the firm emphasizes a culture of community, fairness, and strong partner relationships, backed by an extensive network that includes insurance companies, brokers, MGAs, TPAs, wholesalers, E&S markets, reinsurance firms, Lloyd’s, and law firms. The company’s goal is to provide comprehensive, tailored claim services that meet the needs of clients and partners through experienced staff, collaboration, and adaptable solutions.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Hammond, Louisiana

Founded

2004

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Simplify's Take

What believers are saying

  • The company updated Jodi Venable's profile on 2026-06-24, showing active talent investment.
  • John Kennedy's LinkedIn shows Provencher retained him through August 2026, implying continuity.
  • Provencher's news page updated 2026-10-04, indicating ongoing marketing and recruiting activity.

What critics are saying

  • Provencher's public growth story relies on a few visible specialists, concentrating execution risk.
  • No recent funding, acquisition, or national expansion announcements signal a weak scale advantage.
  • If major adjusters leave, carriers can shift claims work to Sedgwick, Crawford, or McLarens.

What makes Provencher & Company, LLC unique

  • Provencher specializes in nationwide commercial and inland marine losses, differentiating through complex claims expertise.
  • Its Major Case Unit handles high-exposure large losses, supported by seasoned adjusters like John Kennedy.
  • Jodi Venable leads Business Interruption since 2016, signaling depth in a specialized niche.

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Benefits

Remote Work Options

Company News

Provencher & Company, LLC
Feb 10th, 2022
Provencher & Company, LLC hires John Kennedy as Executive General Adjuster

Provencher is happy to announce the addition of John Kennedy, Executive General Adjuster, to its Major Case Unit, handling high exposure, large loss claims for its clients.

Provencher & Company, LLC
Nov 2nd, 2021
Provencher & Company, LLC promotes Jodi Venable to Director of Business Interruption

Provencher & Company, LLC is pleased to announce Jodi Venable has been promoted to Director of Business Interruption.