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Royal Bank of Canada

Global banking, wealth management, and insurance

Mortgage Specialist Manager

Retail & Commercial BankingPosted on Nov 6
Full-timeSherbrooke, QC, Canada

About the Job

Requirements

  • A minimum of 3–5 years of sales leadership experience in financial services.
  • Strong working knowledge of mortgage origination and home financing products.
  • Established real estate partnerships, knowledge of the real estate community, and an extensive current network of centres of influence.
  • Proven application of a business acquisition mindset.
  • Proven success in business growth and in establishing community and client relationships.
  • Experience with emerging communications and technology, including web-based meetings, social media, Digital Banking, and mobile applications.
  • Working knowledge of personal banking products and risk management guidelines.
  • A post-secondary diploma or degree, ideally in Commerce or Business Administration, or related experience.
  • Bilingual English and French proficiency is required to regularly serve clients with English- and French-speaking needs.

Responsibilities

  • Manage a team focused on building valuable relationships and providing a differentiated experience and advice capabilities.
  • Provide leadership, direction, and ongoing coaching to the Mortgage Specialist team, building employee engagement through focused sales routines.
  • Cultivate local business opportunities through developing relationships within the community and centres of influence.
  • Collaborate with geographical and regional teams to implement strategies.
  • Champion sales management practices to achieve a superior client experience, continued business growth, business retention, and productivity.
  • Leverage RBC capabilities, including branches, alternate delivery channels, and service partners, to achieve RBC’s business goals.

About the Company

Royal Bank of Canada

Global banking, wealth management, and insurance

What does RBC do? It provides a wide range of financial services including personal and commercial banking, wealth management, insurance, investor services, and capital markets to clients in Canada, the United States, and 27 other countries. How do its products work? It earns revenue from loans, mortgages, investment products, and advisory services, and uses technology to deliver a seamless client experience across a diversified set of financial services, with an emphasis on digital tools and customer service. How is RBC different from competitors? It combines scale and global reach with a principles-led culture, a strong focus on community impact, and a large, diverse workforce (94,000+ employees) to drive client outcomes and continuous innovation. What is RBC’s goal? To help clients prosper and communities thrive by delivering reliable financial solutions and services while adapting to changing needs and maintaining leadership in the financial sector.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1864

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