Full-Time

Enterprise Customer Success Team Lead

Updated on 1/16/2025

Too Good To Go

Too Good To Go

1,001-5,000 employees

Mobile app for purchasing surplus food

Food & Agriculture
Consumer Software

Senior

Toronto, ON, Canada

Hybrid working from our great offices in Toronto and at home.

Category
Customer Success & Support
Customer Success Management
Sales & Account Management
Required Skills
Sales
Salesforce
Looker
Requirements
  • 5-7 years in a revenue-generating role (sales, customer success, business development, partnerships) with a proven record of exceeding targets. Industry experience that translates well include: technology, marketplaces, and food/hospitality.
  • 3 years of people management experience. Proven record of building and leading teams to achieve and exceed targets.
  • Polished, driven and detail-oriented professional with a humble and collaborative attitude.
  • Experience with value-based selling and/or MEDDICC methodology.
  • Experience collaborating cross-functionally with Sales, Marketing, Data, Operations teams, especially within a matrixed organisation.
  • Enthusiasm for sustainability, food waste reduction, and environmental issues.
  • Experience with our tools is a plus (Salesforce, Looker, Slack, and G Suite).
  • Full professional proficiency in both French and English is an asset.
Responsibilities
  • Being responsible for team performance from target setting and accurate forecasting, to driving KPIs and landing results, to coaching and capacity planning.
  • Upskilling the team to excel at building and nurturing strong, impactful relationships with key customers to drive growth and revenue results.
  • Being customer-obsessed to consistently learn from our partners about their food loss & waste goals, then drive value for a successful long term partnership.

Too Good To Go focuses on reducing food waste by connecting consumers with local stores and restaurants through a mobile app. The app allows users to purchase surplus food at discounted prices, making it an affordable option for meals while helping businesses minimize waste and generate revenue from unsold inventory. The platform operates on a commission-based model, earning a fee for each transaction it facilitates. This system benefits both consumers, who save money, and businesses, which gain visibility and attract new customers. With a global presence, Too Good To Go aims to create a positive environmental impact by addressing food waste on a large scale.

Company Stage

N/A

Total Funding

$73.2M

Headquarters

Copenhagen, Denmark

Founded

2016

Growth & Insights
Headcount

6 month growth

↑ 1%

1 year growth

↑ 0%

2 year growth

↑ 0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Collaborations with Whole Foods expand its reach in the U.S. market.
  • AI solutions enhance operational efficiency and profitability.
  • Growing consumer interest in sustainability boosts demand for its services.

What critics are saying

  • Increased competition from startups like SIRPLUS entering the market.
  • Economic pressures may lead consumers to prioritize cheaper alternatives.
  • Potential burnout in the startup environment could impact productivity.

What makes Too Good To Go unique

  • Too Good To Go partners with major retailers like Whole Foods Market.
  • The app offers a unique commission-based model benefiting both consumers and businesses.
  • It leverages AI to optimize food management and reduce waste.

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Benefits

Health Insurance

Hybrid Work Options

Paid Vacation

Unlimited Paid Time Off