Paytm Labs

Digital payments, loans, investments, and insurance

Regional HR Business Partner

HR Generalist & Employee RelationsConfirmed live in the last 24 hours

Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

Four to seven years of experience in a core Human Resources Business Partner role.
Experience handling performance management.
Ability to review developmental plans and their execution for all employees.
Ability to execute and implement new strategies.
Stakeholder management.
Hands-on proficiency with Microsoft Excel and PowerPoint, and presentation skills.
Hands-on experience with digital tools and Human Resources Information Systems management.

Responsibilities

Validate and maintain the integrity and accuracy of employee master data throughout the employee lifecycle.
Verify and process attendance records.
Calculate and validate incentives.
Track and manage employee leave accurately.
Ensure strict policy adherence and maintain legal compliance within the region.
Support internal and external audits and investigations by providing required data and documentation.
Handle employee grievances and manage first-level escalations efficiently, ensuring resolution within the defined turnaround time.
Act as the primary Human Resources point of contact for regional leaders and field teams, providing immediate HR support and guidance.
Support engagement initiatives and organize or facilitate regional town halls and other communication forums.
Manage regional Human Resources trackers and dashboards, including monitoring and controlling attrition rates, tracking and analyzing attendance trends, and logging and managing escalations and resolutions.
Lead the Human Resources function at the regional level, partner with and advise the business, support growth objectives and future talent needs, and implement the Human Resources strategy with business and Human Resources leadership.

About Paytm :

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the role: This role includes leading the HR Function at the regional level to partner with and advises the business. The HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders, working closely with the business and HR leadership to implement the HR strategy.

Expectations/ Requirements :

Validate and maintain the integrity and accuracy of employee master data throughout the employee lifecycle

Verification and processing of attendance records.

Calculation and validation of incentives.

Accurate tracking and management of employee leave

Ensure strict policy adherence and maintain legal compliance within the region.

Support internal and external audits and investigations by providing required data and documentation.

Handle employee grievances and manage first-level escalations efficiently, ensuring resolution within the defined Turnaround Time (TAT).

Act as the primary HR SPOC for all regional leaders and field teams, providing immediate and expert HR support and guidance.

Support engagement initiatives and organize/facilitate regional Townhalls and other communication forums.

Manage regional HR trackers and dashboards focused on key metrics such as:

Monitoring and controlling attrition rates.

Tracking and analysis of attendance trends.

Logging and managing escalations and resolutions.

Superpowers/ Skills that will help you succeed in this role :

1. 4-7years of experience in a core HRBP role.

2. Must have handled Performance Management.

3. Should be able to Review developmental plans & their execution for all employees.

4. Must be able to execute and implement new strategies. Stakeholder Management.

5. Hands-on with MS Excel, PowerPoint, and presentation skills.7. 8. Hands-on experience in digital tools / HRIS Management.

Why join us? : Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile & democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times.

Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Requirements at a Glance

Experience Level: Mid, Senior

Benefits

Health & Wellbeing - Your group health benefits are 100% funded by us, and start on your first day.
Travel the World - Even though we are currently working remotely, usually our employees make frequent international business-related trips while working on exciting projects.
Continuous Learning - We're passionate about learning and strive to constantly improve and innovate. We learn from others, our challenges & our successes.
Connection - In this virtual world, we stay connected through events like game nights, movie nights, arts & crafts sessions (like Origami), meditation sessions, and much more.
Autonomy & Flexibility - You get to define how you want to make an impact. We truly believe that great things happen when people are given the trust and freedom to create their own path.
Beautiful Office - Whenever we return back to the office, you’ll get to check out our awesome workspace, complete with pool and ping pong tables, a snack-filled kitchen, and tons of cozy work spaces.

About the Company

Paytm Labs

Digital payments, loans, investments, and insurance

Paytm Labs offers an integrated digital payments and financial services platform in India for individuals and businesses, covering UPI payments, mobile recharges, bill payments, ticket bookings, loans, investments, insurance, metro cards, and more. Users initiate payments or financial actions in the app, which are processed through UPI and payment gateways, with revenue from transaction fees and commissions on financial services. It differentiates itself through a large ecosystem of merchants and users, a wide range of services in one app, and a focus on customer support and trust. Its goal is to make a broad set of financial services easily accessible to mass-market users while growing revenue via payment processing and financial services partnerships at scale.

Company size: 10,001+
Company stage: IPO
Headquarters: Noida, India
Founded: 2014

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