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Capgemini

Global consulting, technology services, outsourcing

Workplace AI Automation Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeUtrecht, NetherlandsIn-person

About the Job

Requirements

  • At least 8 years of work experience as a consultant or in a similar role.
  • Experience with AI technologies and workplace applications, including Copilot and workflow automation such as n8n.
  • Knowledge of Microsoft 365, Windows 11, Entra ID, Exchange, Azure Virtual Desktop, Windows 365, SharePoint, and Intune.
  • Knowledge of standard solutions and the ability to adapt them to customer environments.
  • Ability to support complex changes, incidents, and problems.
  • Ability to respond to Requests for Information.
  • Ability to coach a team in a learning organization.
  • Ability to manage stakeholders at the operational level.
  • Ability to advise customers using in-depth knowledge of the Sogeti Smart Workspace solution.
  • Willingness to continuously learn and apply new technologies.
  • Dutch proficiency at C1 level, both spoken and written, and excellent English communication skills.

Responsibilities

  • Advise customers on the use of AI and automation and translate standard solutions to organizational contexts, aligning technical choices with roadmaps and objectives.
  • Monitor the technical quality of assigned environments and serve as the technical point of contact for one or more customer environments and internal stakeholders.
  • Guide onboarding projects based on designs and runbooks and ensure stable, future-proof configurations.
  • Identify automation opportunities, assess complex changes, and translate them into scalable solutions.
  • Develop practical use cases including predictive maintenance, AI-driven support such as chatbots, and workflow optimization.
  • Collaborate with colleagues to develop modern digital workplace environments that integrate technology, user experience, and business impact.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1967

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