Administrative Assistant

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team
TELUS Health's Retirement Consulting practice leverages over 60 years of experience and innovative
thought leadership in pension and savings, actuarial, compensation, and overall financial well-being
consulting and outsourcing. Our mission is to enhance the financial well-being of individuals and
strengthen the organizational resilience of employers and fiduciaries. As one of the largest pension plan
administrators in Canada, we proudly serve over five million plan participants. We are a diverse
organization with unmatched capabilities, dedicated to delivering exceptional value to our clients and
their employees.

Here’s the impact you’ll make and what we’ll accomplish together

Are you an organized and detail-oriented individual looking for an impactful support role? We are seeking a dedicated Administrative Assistant to join our retirement consulting group. As an essential member of our team, you will play a key role in facilitating smooth operations and enhancing client experiences. Your responsibilities will include preparing invoices and managing the billing process, managing schedules, coordinating meetings, handling communications, and assisting with the preparation of client materials. With your excellent organizational skills, proactive approach, and ability to multitask, you will contribute significantly to our team's efficiency and effectiveness. Join us and be part of a collaborative and innovative team that is transforming the retirement consulting landscape!

What you’ll do…

• Prepare and enter invoices into our Workday system, ensuring timely follow-up.
• Compose and send written correspondence; arrange couriers.
• Proofread and format reports and client materials.
• Create and print PowerPoint presentations; arrange AV equipment.
• Transcribe documents from notes and voice messages.
• Attend meetings, take and distribute minutes.
• Maintain and update CRM database; generate reports.
• Provide general administrative support (faxing, photocopying, scanning, filing, archiving, and ordering supplies).
• Open, sort, and distribute group mail.
• Manage office equipment and coordinate with IT for functionality.
• Organize senior leaders' schedules and manage calendars.
• Send meeting invitations, organize facilities, and order food/beverages.
• Coordinate onboarding and logistics for new hires.
• Assist with membership renewals, conference registrations, and travel arrangements.
• Submit expenses and track budget, purchase orders, and expenses.
• Devise ways to improve team operations.
• Assist with special projects as required.

You have…

• A two-year diploma in Business or Office Administration is preferred, along with 2-3 years of experience as an administrative assistant.
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Teams) and Google Workspace (Docs, Sheets, Slides, Drive) is essential. 
• Strong digital literacy, including experience with Adobe Acrobat, cloud-based collaboration tools, and video conferencing platforms, is required. 
• Familiarity with online research tools, databases, and CRM systems is necessary; experience with Workday and Salesforce is a strong asset. Managing hybrid-platform environments is a plus.
• Strong mathematical skills are essential, and comfort with accounting principles is beneficial.

What you bring…

• Ability to thrive in a fast-paced environment is crucial. Must be detail-oriented and able to produce highly accurate work.
• Capable of prioritizing requests, handling multiple tasks, and managing urgent situations.
• A dedicated and flexible team player with high energy, strong organizational abilities, professional maturity, and the ability to maintain confidentiality while interacting with all levels of the organization.
• Excellent organizational and time management skills to coordinate and track schedules, projects, and activities.

Salary Range: $57,000 - $63,000 

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. 

TELUS Health offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more…

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.