Full-Time
Senior Strategy and Operations Manager
Service Partnership, Intuit Mailchimp
Posted on 8/9/2025
Intuit
10,001+ employees
Tax, accounting, and personal-finance software
Compensation Overview
$164k - $221.5k/yr
New York, NY, USA + 1 more
More locations: Atlanta, GA, USA
In Person
 Business & Strategy (2) |
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- 7+ years of experience in a strategic or operational role, such as business operations, sales strategy, GTM strategy, or management consulting.
- Direct experience working with or managing channel/service partnerships in a B2B SaaS or technology environment is strongly preferred.
- Proven success in designing, launching, and measuring the impact of strategic programs and GTM initiatives.
- Strong analytical and problem-solving skills, with the ability to translate complex data into clear insights and data-backed recommendations.
- Proficiency with Salesforce is required; experience with BI tools (e.g., Tableau, Looker) is a plus.
- Exceptional project management and organizational skills, with a demonstrated ability to manage multiple complex projects from conception to completion.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence and build consensus among stakeholders at all levels, including senior executives.
- An outcome-driven mindset with a bias for action, capable of seamlessly moving between high-level strategy and tactical execution.
- Bachelor's degree in Business, Finance, Economics, or a related field. An MBA is a plus. Or equivalent work experience.
- Lead the annual and quarterly strategic planning process for the Service Partnerships team, ensuring alignment with overall company objectives.
- Develop and refine our Ideal Partner Profile (IPP) and partner segmentation model to focus our resources on the highest-impact relationships.
- Analyze market trends, competitive landscapes, and internal data to identify new opportunities for partner growth and program expansion.
- Design, launch, and manage scalable GTM programs and plays tailored for our service partners (e.g., co-selling initiatives, referral programs, industry-specific solutions).
- Collaborate with Partner Marketing and Sales Enablement to create playbooks, assets, and training materials that empower partners to succeed.
- Ensure seamless execution of GTM initiatives by establishing clear processes and communication channels with the sales and partner management teams.
- Establish and run the operating rhythm for the partnerships organization, including pipeline reviews, performance dashboards, and quarterly business reviews (QBRs).
- Identify bottlenecks and inefficiencies in our partner processes (e.g., onboarding, deal registration, payments) and lead initiatives to streamline and automate them.
- Act as the primary business owner for our partnership technology stack (e.g., PRM, CRM), ensuring it supports the needs of the business.
- Define and manage the key performance indicators (KPIs) for the service partner program, including partner-sourced revenue, new customer acquisition, and partner satisfaction.
- Develop and maintain dashboards and reports to track performance, providing actionable insights and strategic recommendations to leadership.
- Conduct deep-dive analyses to measure the ROI of partner programs and inform future investments.
- Serve as a key strategic advisor to the Head of Partnerships and other senior leaders.
- Build strong, collaborative relationships with stakeholders in Sales, Marketing, Finance, Legal, and Product to ensure alignment and drive initiatives forward.
- Act as a senior escalation point for complex deal structures and commercial negotiations involving partners.
- Direct experience working with or managing channel/service partnerships in a B2B SaaS or technology environment is strongly preferred.
Intuit provides financial technology tools for consumers and small businesses. Its main products are TurboTax for tax preparation, QuickBooks for accounting, and Mint for personal finance management. These tools typically operate on a subscription basis or behind transaction fees, with features that help users file taxes, track income and expenses, and manage budget and goals. The software ecosystem is designed to connect tax, accounting, and personal finance in one place, improving workflows for individuals, freelancers, and small business owners. Security is a priority, with measures like multi-factor authentication and anti-fraud protections to protect user data. Intuit’s goal is to help people achieve financial well-being by educating users and delivering easy-to-use, reliable financial software across different needs and customer segments.
Company Size
10,001+
Company Stage
IPO
Headquarters
Mountain View, California
Founded
1983
Simplify's Take
What believers are saying
- QuickBooks Payroll's 18 million workers drive rapid Workforce adoption without acquisition costs.
- Vestwell partnership embeds 401(k) plans into QuickBooks for underserved sub-50 employee businesses.
- Premium TurboTax shift supports $28.6B revenue projection by 2029 at 12.5% annual growth.
What critics are saying
- H&R Block captures 15% TurboTax share with free AI filing in 12-18 months.
- Square bundles free AI bookkeeping into POS, undercutting QuickBooks for 10 million merchants in 6-12 months.
- IRS Direct File diverts 40 million filers from TurboTax, slashing $2B revenue in 18-24 months.
What makes Intuit unique
- Intuit integrates AI agents with live experts across TurboTax, QuickBooks, and Credit Karma.
- QuickBooks Workforce consolidates 7-25 HR tools into one AI-powered platform.
- FedNow certification enables instant payments up to 4x faster than ACH in QuickBooks.
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Benefits
Hybrid Work Options
Company News
Now available: connect your accounts to QuickBooks & Quicken. April 23, 2026. Shoreline Credit Union is excited to share another enhancement coming with its new online banking experience, direct integration with QuickBooks(R) and Quicken(R). This update makes it easier to download transactions, keep your financial records up to date, and manage your business or personal finances using the tools you already rely on. As part of the upgrade, members who currently use QuickBooks or Quicken will complete a one-time reconnection process to ensure everything links correctly moving forward. Below, you'll find step-by-step instructions organized by product and version to guide you through the process and help avoid duplicate transactions. QuickBooks online conversion instructions. QuickBooks online express web connect. QuickBooks online web connect. QuickBooks windows conversion instructions. QuickBooks windows direct connect. QuickBooks windows web connect. QuickBooks windows bill pay. Quicken windows direct connect and express web connect. Quicken windows web connect.
Intuit's stock has plummeted 50% from its mid-2025 peak of $786 to $370, despite reporting 17% revenue growth to $4.7 billion in Q2 FY26. The selloff reflects investor fears over AI-led disruption threatening its small business customer base. The market has slashed Intuit's valuation from 39x to 16x forward earnings. However, core business performance remains strong. Excluding Mailchimp, Global Business Solutions grew 21% and the Online Ecosystem surged 25%. QuickBooks Online revenue jumped 24%. Intuit generated $6.8 billion in free cash flow over the past twelve months, with operating margins expanding from 20.1% to 27.1% since 2022. The company is countering AI threats by integrating autonomous AI agents, with over 3 million customers engaging them in Q2 at an 85% repeat rate.
Intuit shares fell 8.5% in early April 2026 after Anthropic launched its Managed Agents service, raising concerns that autonomous AI tools could disrupt traditional seat-based software models. On the same day, Intuit announced completion of the Federal Reserve's FedNow readiness programme, enabling its platform to support instant payments. The FedNow integration could strengthen QuickBooks' stickiness through enhanced money movement capabilities and transaction-based revenue. However, investors remain concerned about whether general-purpose AI might erode Intuit's bundled platform value over time. Intuit's investment narrative projects $28.6 billion in revenue and $6.8 billion in earnings by 2029, requiring 12.5% annual revenue growth. Some analysts had previously forecast higher figures of $31.8 billion in revenue and $8.1 billion in earnings, though AI disruption risks may pressure these expectations.
Intuit has completed the Federal Reserve's certification programme for the FedNow Service, enabling instant payments for small and mid-market businesses. The certification allows Intuit to partner with financial institutions to send instant payment transactions, helping businesses access funds immediately and manage cash flow more effectively. The FedNow integration will be embedded across Intuit's platform to address cash flow challenges, including instantly payable invoices that could get businesses paid up to four times faster, real-time payroll and on-demand bill pay. The company manages $2 trillion in annual invoices and provides fast access to $105 billion in tax refunds yearly. Intuit serves approximately 100 million customers worldwide through products including TurboTax, Credit Karma, QuickBooks and Mailchimp.
Turn your POS into your accounting engine: QuickBooks integration for NCR Counterpoint. Many retailers rely on QuickBooks for accounting and NCR Counterpoint for point-of-sale and operations. But when these two systems aren't connected, it often leads to manual data entry, reconciliation headaches, and wasted time. The good news? NCR Counterpoint offers QuickBooks integration, helping retailers streamline accounting, improve accuracy, and gain better financial visibility. Let's take a closer look at how it works and why it matters. Why integrate NCR Counterpoint with QuickBooks? Without integration, many retailers find themselves: * Manually entering daily sales totals * Exporting data to spreadsheets * Reconciling accounting discrepancies * Spending hours closing each month QuickBooks integration eliminates these manual processes by automatically syncing financial data between Counterpoint and QuickBooks, saving time and reducing errors. What QuickBooks integration can do. When NCR Counterpoint is integrated with QuickBooks, retailers can: Automatically sync sales data. Sales transactions from Counterpoint can automatically post to QuickBooks, ensuring your accounting system always reflects current business activity. Sync General ledger & financial data. General ledger distributions and accounts payable transactions can flow directly from Counterpoint into QuickBooks, eliminating duplicate data entry. Improve financial accuracy. Automation helps reduce human errors, missed transactions, and reconciliation issues that commonly occur with manual entry. Gain real-time financial visibility. Because QuickBooks is updated automatically, you can make decisions based on today's numbers, not last month's reports. Support multi-location retailers. Multi-store retailers can consolidate financial data from multiple Counterpoint locations into QuickBooks for centralized accounting. Common data that can sync between Counterpoint and QuickBooks. Depending on configuration, integrations may include: * Daily sales totals * Payment types (cash, credit card, gift card, etc.) * Accounts payable vouchers * General ledger entries * Vendor information * Chart of accounts mapping * Store/location financial data * Inventory and purchasing financial data Benefits for retailers. Save time. Automate repetitive accounting tasks and reduce manual entry. Improve accuracy. Eliminate errors from spreadsheets and duplicate entries. Faster month-end close. No more scrambling to reconcile POS and accounting data. Better business insights. Make smarter decisions with real-time financial reporting. Scalable for growth. Works well for single stores, multi-locations, and growing retailers. QuickBooks Online and NCR Counterpoint: A modern approach. Many retailers today are moving to QuickBooks Online, which offers: * Cloud-based access from anywhere * Automatic backups * Real-time dashboards * Simplified reporting * Improved collaboration with accountants When paired with NCR Counterpoint, retailers gain a powerful operational and accounting solution designed for modern retail. How Mainspring helps. At Mainspring, Mainspring, LLC help retailers: * Evaluate QuickBooks integration options * Configure accounting mapping * Implement and test integration * Train your team * Provide ongoing support Its goal is to simplify your accounting workflow and help your business run more efficiently. Ready to simplify your accounting? If you're currently using NCR Counterpoint and QuickBooks, or considering either, integration could save your team hours each week and improve financial visibility. Contact Mainsprig today to learn more about QuickBooks integration for NCR Counterpoint.