Domain Lead - Digital Banking

Company: 6255 UOB Innovation Hub 2 Sdn Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

UOB Innovation Hub 2 (InnoHub 2) is a newly set up technology centre located in Kuala Lumpur as part of UOB Group Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

Job Responsibilities

As the Digital Banking Domain Lead, you will be responsible for leading the Digital Banking technology portfolio and ensuring successful delivery of strategic initiatives across the Bank.

Key Responsibilities

• Lead the delivery and support of Digital Banking platforms, including Internet Banking, Mobile Banking, Digital Onboarding, Payments, and Customer Self-Service channels. 

• Ensure projects, Change Request and Problem & Incident tickets are delivered on time, within budget, and with high quality. 

• Partner closely with Business, Product Owners, Architects, and Technology teams to define priorities and deliver business outcomes. 

• Drive technology strategy, solution design, and modernization initiatives to support the Bank's digital transformation goals. 

• Manage and lead cross-functional teams across development, testing, DevOps, production support, and vendor partners. 

• Ensure compliance with technology standards, architecture principles, security requirements, and regulatory guidelines. 

• Oversee project governance, delivery performance, issue resolution, risk management, and stakeholder communications. 

• Ensure operational stability, platform reliability, and service quality across Digital Banking applications. 

• Promote Agile, DevOps, automation, and engineering best practices to improve delivery efficiency and customer experience. 

• Build strong relationships with key stakeholders across business and technology functions. 

• Develop and mentor high-performing teams while fostering a culture of collaboration, accountability, and innovation. 

• Contribute to the long-term Digital Banking technology roadmap and strategic transformation initiatives.

Job Requirements

We are looking for an experienced technology leader with a strong Digital Banking background and a proven track record in delivering large-scale banking transformation programs.

Qualifications & Experience

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline. 

• Minimum 15 years of experience in technology delivery, software engineering, or digital transformation within banking or financial services. 

• Minimum 7 years of leadership experience managing large technology delivery teams.

• Proven experience delivering Digital Banking solutions such as Mobile Banking, Internet Banking, Payments, Digital Onboarding, and Customer Self-Service platforms. 

• Strong understanding of Digital Banking business processes, customer journeys, and banking technology ecosystems.

• Experience leading large-scale transformation, migration, modernization, or platform upgrade initiatives.

• Strong knowledge of SDLC, application architecture, system integration, testing, release management, and production support.

• Experience working in Agile, Waterfall, and Hybrid delivery environments.

• Strong stakeholder management and communication skills with the ability to influence senior business and technology leaders.

• Experience managing regional or global delivery teams, including onshore, offshore, and vendor resources.

• Strong analytical, problem-solving, and decision-making capabilities. 

• Demonstrated success in building and leading high-performing teams. 

• Passion for innovation and continuous improvement in Digital Banking technologies.

Functional Skillsets

Strong experience in one or more of the following areas:

• Internet Banking

• Mobile Banking

• Digital Onboarding

• Payments & Transfers

• Account Services

• Digital Forms

• Customer Self-Service Channels

• API Banking & Open Banking

• Digital Customer Experience & Customer Journeys

Core Competencies

• Digital Banking Solution Delivery

• Stakeholder & Vendor Management

• Program & Portfolio Management

• Technology Transformation

• Solution Governance

• Risk & Compliance Management

• Agile & DevOps Delivery

• Production Support & Service Management

Technical Knowledge

Good understanding of Digital Banking technology ecosystems, including:

Application Development

• Java, Spring Boot, Microservices

• REST APIs & Integration Services

• React JS, JavaScript, HTML, CSS

• Oracle Database & SQL

Digital Banking Platforms

• Internet & Mobile Banking Platforms

• Web Content Management (AEM, TeamSite)

• API & Middleware Integration

DevOps & Cloud

• CI/CD Automation

• Jenkins, Git, Docker, Kubernetes/OpenShift

• DevSecOps Practices

• Application Monitoring & Observability

Preferred Experience

• Experience working on Infinity Digital Banking or similar digital banking platforms.

• Experience leading Digital Banking modernization and cloud transformation programs.

• Knowledge of Open Banking, Digital Identity, Customer Authentication, and API Banking.

• Experience managing large Agile delivery organizations across multiple countries.

• Familiarity with JIRA, Confluence, and enterprise governance frameworks.

Additional Requirements

Develop (Competency), Engage (Competency), Execute (Competency), Strategise (Competency)

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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