Case Manager - STEP: Substance Use and Behavioral Health

We are recruiting for a mission-driven Case Manager, STEP: Substance Use and Behavioral Health to join our team!

We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

Adult PsychiatristsWith over 700 employees, Behavioral Health Services (BHS) at Denver Health is a large and rapidly expanding department that provides psychiatric care for patients in community, emergency, inpatient, justice, medical, mobile, and outpatient settings. As a non-profit committed to meeting community needs and promoting health equity, Denver Health offers psychiatrists a practice full of meaning and purpose. All physicians at Denver Health have an academic appointment at the University of Colorado School of Medicine. As such, Denver Health is an excellent place to work for physicians with an interest in clinical education.Job Summary

Under general professional supervision, performs behavioral health case coordination services including planning, organizing, and treatment referral/disposition. Delivers services in accordance with the approved plan of treatment and plan of care. Assists behavioral healthcare providers in understanding significant social and emotional factors related to the patient's behavioral health issues.

Essential Functions:

• Identifies client’s behavioral health needs, plans for implementation and/or coordinates care plans through resource acquisition, monitoring, advocacy, collaboration, and evaluation. (20%)
• Coordinates follow-up treatment referrals to various levels of care including outpatient therapy and psychiatry, intensive outpatient programing, long term care and other services as indicated. (10%)
• Evaluates emotional components, impact of health issues and assists client to identify disruptive factors to establish treatment goals. Adheres to and complies with rules and regulations of the City, Agency, Department and Service. Practices in accordance with ethical principles established in NASW code of ethics and by Denver Health. (10%)
• Assists clients to maximize adjustment to behavioral health diagnosis/illness/disability/trauma by addressing biopsychosocial issues and enhancing problem solving and coping skills. (10%)
• Documented activity reflects patient involvement in goal setting with written information consent documented. Completes documentation of care coordination activities and interventions per established standards and guidelines. Prepares and submits data and information to behavioral health supervisor in a timely manner. (10%)
• Develops knowledge base of risk factors for psychosocial functioning, wellness and health promotion and provides basic education to patient. (10%)
• Utilizes methods, techniques and approaches to the delivery of care that are consistent with the patient population and in conformance with the specific care plan developed for each patient. (10%)
• Assists client in achieving treatment goals while applying basic knowledge of individual, group and family dynamics and treatment methods. (10%)
• Monitors and evaluates effectiveness of services to consumers and modifies interventions plan as indicated. (10%)

Education:

• Bachelor's Degree Psychology, Social Work, Human Services or other closely related health field Required

Work Experience:

• 1-3 years 1 year experience required Required

Licenses:

Knowledge, Skills and Abilities:

• Knowledge of emotional and social factors that affect patient’s health.
• Excellent interpersonal skills.
• Skilled in identifying problems/opportunities to improve care.
• Ability to utilize resources, such as family and community agencies to assist the patient to improve life in the community.
• Ability to help the patient and family to understand, accept and follow healthcare recommendations.
• Ability to collect key information from the patient, family and the community as part of the care coordination assessment.
• Ability to communicate to the appropriate staff information about the patient’s care plan.
• Ability to manage time sufficiently to achieve established goals.
• Proficiency with software applications such as Microsoft Word, Excel, and Outlook.
• Proficiency in operating Electronic Medical Records, including EPIC.

Shift

Days (United States of America)

Work Type

Regular

Salary

$53,300.00 - $74,600.00 / yr

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.