Manager of Total Rewards - Compensation and Benefits

Facility

Cape Fear Valley Medical Center

Location

Fayetteville, North Carolina

Department

Compensation and Benefits

Job Family

Management

Work Shift

Days (United States of America)

Summary

The Manager of Total Rewards – Compensation and Benefits leads the strategic planning and day-to-day operations of the health system's total rewards programs. This includes managing salary bands, job evaluations, group health and welfare plans, retirement packages, and incentive structures. The manager ensures packages remain competitive to attract and retain clinical and non-clinical talent while maintaining internal equity and compliance.

Major Job Functions

The following is a summary of the major essential functions of this job.  The incumbent may perform other duties, both major and minor, that are not mentioned below.  In addition, specific functions may change from time to time:

• Compensation Strategy & Market Benchmarking: Conduct regular wage and salary surveys tailored to the regional and national healthcare labor market to adjust pay grades
• Job Architecture & Evaluation: Maintain job descriptions, job classifications, and salary structures across the health system
• Benefits Administration: Oversee health, dental, vision, life, disability insurance, and retirement/pension plans
• Vendor & Broker Management: Manage relationships with insurance carriers, third-party administrators (TPAs), benefit brokers, and actuarial consultants
• Compliance & Reporting: Ensure adherence to federal and state regulations—including ERISA, ACA, COBRA, HIPAA, FMLA, and FLSA
• Open Enrollment & Communications: Lead annual open enrollment events, design employee education materials, and resolve escalated benefit or pay inquiries
• Team Leadership: Supervise, mentor, and evaluate compensation and benefits specialists or coordinators
• Other duties as assigned

Minimum Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

Education and Formal Training: 

• Associate’s degree in Human Resources, Business Administration, Finance or a related field required
• Bachelor’s degree in Human Resources, Business Administration, Finance or a related field preferred
• Certification in SHRM-CP/SCP preferred

Work Experience: 

• 7 years of progressive experience in compensation and benefits administration, ideally within a large hospital, health network, or corporate healthcare setting required

Knowledge, Skills, and Abilities Required: 

• Proficiency in reading, writing, and speaking the English language

• Deep understanding of healthcare industry job roles and competitive pay practices
• Proficiency with HRIS and payroll platforms (e.g., Workday, Kronos/UKG, PeopleSoft)
• Strong analytical skills for modeling salary ranges, bonus structures, and benefits utilization trends

Physical Requirements: 

• Visual acuity and speech and ability to communicate by telephone to assist employees
• Work is sedentary

Required Licenses and Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity