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PENN Entertainment

Operates casinos, racetracks, and online betting

Host - Steakhouse

Dining, Bar & Counter ServicePosted on Nov 7
Part-timeGrantville, PA, USA$13 /hrIn-person

About the Job

Requirements

  • Must be able to read, write, and speak English.
  • Must be able to read and interpret documents, such as safety rules.
  • Must be able to solve practical problems and deal with a variety of situations.
  • Must have basic computer knowledge and the ability to operate a point-of-sale system.
  • Must be able to obtain Responsible Alcohol Management Program (RAMP) certification.

Responsibilities

  • Greet guests with a warm verbal greeting and eye contact.
  • Maintain communication with servers and inform them when a table in their section has been seated.
  • Answer telephones and take reservations if necessary.
  • Verify reservations, if required, before seating guests.
  • Advise guests of waiting time and recommend beverage outlets.
  • Seat guests according to established rotation procedures and explain daily features.
  • Handle guest complaints and resolve them quickly and courteously.
  • Keep the work area neat and clean in accordance with Pennsylvania Department of Health standards.
  • Participate as a team member with servers, barbacks, and other casino personnel to ensure efficient operations.
  • Complete any necessary training provided for the position.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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