Applications Engineer
About the job
- A bachelor's degree or diploma in a relevant field such as Electronics or Sound Engineering is highly valued.
- Ideally, candidates have 2 years of experience in professional audiovisual, information technology infrastructure, or related industries; fresh graduates with relevant education or certification are welcome to apply.
- Proven experience in technical support, systems engineering, or commissioning roles.
- Experience with third-party audiovisual control integration and scripting, such as LUA.
- Experience with audiovisual network setup and a solid understanding of network topology, protocols, and infrastructure.
- Fluency in written and spoken English.
- Strong troubleshooting initiative and an analytical mindset to approach and resolve issues effectively.
- Strong problem-solving and analytical skills.
- Detail-oriented with strong organizational capabilities.
- Excellent verbal and written communication skills.
- Ability to present confidently to small and medium-sized audiences.
- Ability to work collaboratively and independently.
- Professional demeanor and discretion when handling sensitive information.
- Provide post-sales support for hardware and software issues across audiovisual and information technology platforms.
- Diagnose and troubleshoot complex system issues, including programming, commissioning, and network configuration.
- Escalate unresolved issues to internal teams and ensure timely resolution.
- Maintain detailed documentation of technical issues, resolutions, and best practices.
- Collaborate with internal departments to improve product performance and customer experience.
- Participate in upgrades and testing for the Experience Center to improve its functionality and performance.
- Assist with pre-sales system design, specification, and solution architecture.
- Deliver technical training courses and product seminars to partners, consultants, and end users.
- Support the development and localization of training content for Q-SYS and other specialist platforms.
- Adapt presentations for technical and non-technical stakeholders.
- Provide distributors with training support, including new training materials, updated syllabi, and class arrangements.
- Assist with internal and external partner events, ensuring smooth coordination and execution.
- Build and maintain relationships with channel partners and end users across Southeast Asia.
- Gather and relay customer feedback to inform product development.
- Represent the company professionally in meetings, industry events, and cross-functional collaborations.
- Familiarity with audiovisual design tools such as EASE and SMART.
- Audiovisual industry certifications such as CTS, CTS-I, or CTS-D are preferred but not mandatory.
- Information technology networking certifications such as CCNA or CCDA are preferred but not mandatory.
- Q-SYS Level 2 or Quantum certification is preferred but not mandatory.
About the company
Acuity provides accounting services designed for high-growth startups, offering everything from virtual bookkeeping to fractional CFOs. It combines highly certified people, proven processes, and world-class accounting technologies to manage a company’s books and financial reporting. Clients access a range of services tailored to their needs, from day-to-day bookkeeping to strategic financial guidance, all supported by standardized workflows and advanced software. This makes Acuity different from competitors by focusing specifically on startups and growth-stage businesses, delivering a full spectrum of accounting functions under one roof and emphasizing scalable processes and tech. The goal is to let startups concentrate on building their business while Acuity handles their financial operations and helps them scale efficiently.
Company Size
51-200
Company Stage
Seed
Total Funding
$1.5M
Headquarters
Atlanta, Georgia
Founded
2004
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Simplify's Take
What believers are saying
- Acuity's June 2026 blog and services pages show active client acquisition and content velocity.
- Sorren backing expands tax depth, niche expertise, and cross-firm resources for complex clients.
- Serving 1,000-plus companies proves repeatable demand across startups, ecommerce, SaaS, and creative agencies.
What critics are saying
- Kenji Kuramoto left for Basis in April 2026, weakening Acuity's founder-led brand.
- Acuity's 2025 Sorren merger and rebrand can confuse clients and erode loyalty.
- Basis's $100 million AI push threatens CAS firms by automating accounting workflows.
What makes Acuity unique
- Acuity, powered by Sorren, combines bookkeeping, tax, controller, and fractional CFO services.
- Dedicated humans plus cloud tools like QuickBooks, Xero, Gusto, and BILL reduce friction.
- No-contract, transparent pricing and Slack access fit startups needing flexible finance support.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Paid Vacation
Gym Membership
Growth & Insights and Company News
6 month growth
-3%1 year growth
-3%2 year growth
-3%Acuity Inc. reported fiscal fourth-quarter 2026 net sales of $1.2 billion, up 3% year-over-year, and full-year sales of $4.6 billion, up 7%. The industrial technology company posted diluted earnings per share of $5.63 for the quarter, up 56%, and $17.05 for the full year, up 36%. Adjusted diluted EPS reached $5.77 in Q4, an 11% increase, and $19.90 for the full year, also up 11%. The company generated $826 million in cash flow from operations during fiscal 2026. During the quarter, Acuity received $44.9 million in tariff refunds and incurred $17.8 million in special charges related to product portfolio and supply chain initiatives. The company repaid $200 million of its term loan, increased its dividend by 18%, and repurchased over 940,000 shares for $287.2 million.
Atlanta-based Acuity Behavioral Health, led by CEO Jim Szyperski, has raised $1.5M to address the rising demand for mental and behavioral health services. The company aims to enhance inpatient psychiatric care with its AI-powered Behavioral Health Acuity Index (BHAI), which provides clinical decision support and helps hospitals forecast staffing needs based on behavioral health demands.
10. Zachary Eikenberry has noticed a shift in how companies are thinking about cybersecurity training recently. Before, it was considered more of a “vitamin” boost. But now, Eikenberry said enterprises are viewing it as a necessary painkiller.