Server

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Server is responsible for providing attentive, professional, and efficient food and beverage service while creating a positive experience for guests. This position supports a variety of events, including concerts, sporting events, conventions, banquets, private events, and other live entertainment. Servers are expected to provide exceptional hospitality, maintain service and cleanliness standards, and work collaboratively with the hospitality team to ensure successful event execution. This is a seasonal, part-time position supporting Mardi Gras operations. The ideal candidate is dependable, guest-focused, and able to work efficiently in a fast-paced, high-volume, event-driven environment while maintaining Oak View Group's standards for customer service, professionalism, safety, and operational excellence. The Hospitality team plays a critical role in delivering outstanding food and beverage experiences through catering, concessions, premium hospitality, and suite services. Working in a fast-paced, event-driven environment, the team is committed to providing exceptional guest service while supporting operational excellence across our venues. 

This role pays an hourly rate of $18.00.

This is a seasonal role from December 21, 2026, and will end February 19, 2027.

This position will remain open until February 12, 2027.

Oak View Group manages three premier entertainment and event venues in Mobile, Alabama: Regions Arena, the Arthur R. Outlaw Mobile Convention Center, and the Saenger Theatre. Together, these venues support a diverse range of concerts, sporting events, conventions, meetings, community gatherings, and live entertainment throughout the region.

Regions Arena is a state-of-the-art, 10,000-seat entertainment venue currently under construction in downtown Mobile, with a planned opening in early 2027. Designed to become a premier destination for live entertainment and community events along the Gulf Coast, the arena will host professional hockey, concerts, family shows, regional and national sporting events, community gatherings, and events surrounding Mobile’s annual Mardi Gras celebrations. The venue will feature luxury suites, club spaces, loge boxes, and more than 27,000 square feet of flexible multi-purpose and pre-function space.

The Arthur R. Outlaw Mobile Convention Center is a 317,000-square-foot waterfront facility offering exceptional accommodations for conventions, meetings, trade shows, banquets, and special events. The facility includes a 100,000-square-foot exhibit hall, flexible meeting and event spaces, outdoor terraces, and views of the Mobile River.

The Saenger Theatre is a historic 1,900-seat performing arts venue welcoming more than 70,000 guests annually. Home to the Mobile Symphony Orchestra, the Saenger hosts concerts, comedy, performing arts, and nationally recognized artists and productions.

Across all three venues, our teams work in dynamic, event-driven environments focused on exceptional guest experiences, operational excellence, and creating memorable events for the Mobile community and visitors to the Gulf Coast.

• Provide prompt, attentive, friendly, and professional food and beverage service while creating an exceptional guest experience.
• Maintain knowledge of menus, daily offerings, event-specific selections, and specialty items to accurately answer guest questions and make recommendations.
• Serve food and beverage items in accordance with established service standards, ensuring proper presentation, accuracy, and temperature.
• Set up, maintain, clear, and reset tables, service stations, and guest areas before, during, and after events.
• Pre-bus and clear tables throughout service to maintain clean, organized, and guest-ready areas.
• Stock and replenish beverage stations, service areas, and supplies, including ice, glassware, beverages, condiments, and other service items.
• Respond promptly and professionally to guest requests, questions, and concerns, escalating issues to supervisors or management when necessary.
• Maintain a professional appearance and ensure assigned service areas remain clean, organized, and presentable throughout events.
• Work collaboratively with servers, bussers, bartenders, supervisors, culinary staff, and other Hospitality team members to ensure efficient event operations.
• Maintain working knowledge of available beverages, bar offerings, and applicable service procedures.
• Follow established food safety, sanitation, responsible alcohol service, and venue policies and procedures.
• Recognize observable signs of guest intoxication and promptly notify bartenders or management in accordance with company procedures.
• Support food and beverage operations across catered events, banquets, premium hospitality spaces, suites, and other assigned service areas.
• Assist with event setup, service preparation, breakdown, and cleaning responsibilities as directed.
• Communicate effectively with supervisors and team members regarding service needs, supply shortages, and operational concerns.
• Maintain reliable and punctual attendance in accordance with company policies.
• Perform other related duties as assigned to support Hospitality and event operations.

• Previous experience in food and beverage service, hospitality, banquets, catering, or guest services is preferred.
• Experience working in a fast-paced, high-volume, event-driven environment is preferred.
• High school diploma or equivalent is preferred but not required.
• Possess or willingness to obtain and maintain applicable Food Handler, Alcohol Awareness, and other required certifications or compliance training based on assigned responsibilities.
• Ability to communicate professionally and respectfully with guests, coworkers, supervisors, and management.
• Ability to work effectively in a fast-paced, team-oriented environment while managing multiple responsibilities.
• Ability to understand and follow verbal and written instructions, service procedures, and food safety requirements.
• Ability to work a flexible, event-based schedule, including evenings, weekends, holidays, and peak event periods.
• Strong interpersonal communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to work independently and collaboratively as part of a team.
• Strong time management skills and ability to prioritize responsibilities during high-volume events.
• Ability to maintain accuracy and consistency when providing food and beverage service.
• Knowledge of food handling, sanitation, and responsible alcohol service procedures as applicable to assigned duties.
• Ability to recognize and appropriately respond to guest concerns and service-related issues.
• Ability to remain professional, composed, and guest-focused in a fast-paced environment.
• Dependability, flexibility, and willingness to assist with changing operational needs.
• Ability to stand and walk for extended periods throughout assigned shifts.
• Ability to frequently bend, reach, stoop, lift, carry, push, pull, and perform repetitive movements.
• Ability to lift, carry, and transport heavy food trays, beverages, service equipment, and supplies as required by assigned duties, with or without reasonable accommodation.
• Ability to safely handle food and beverage service equipment, including trays, glassware, and other service materials.
• Must be comfortable working in environments that may include loud noise, crowded spaces, varying temperatures, and high levels of guest activity.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.