Part-Time

Planner/Scheduler 2

Posted on 7/15/2025

TSC

TSC

201-500 employees

Global CX agency building customer journeys

No salary listed

Washington, DC, USA

In Person

Part-time on-site at the Naval Research Laboratory in Washington DC; no remote work is available.

US Top Secret Clearance Required

Category
Business & Strategy (1)
Requirements
  • Bachelor's degree in management, business, engineering or a related field and 2 or more years of industry experience.
  • US Citizenship with minimum of top-secret DoD security clearance with the ability to obtain and maintain and TS SCI.
  • Excellent written and oral communications skills, coupled with an in-depth knowledge general purpose scheduling programs, preferably Microsoft Project.
Responsibilities
  • Support the government program manager to schedule testing and calibration of classified systems at the Naval Research Laboratory and at other locations.
  • Coordinate extensively with outside agency schedules.
  • Work with government and contractor design engineers to plan and coordinate complex test events and demonstrations.
  • Outline and schedule task assignments, monitor day-to-day developmental activities, prioritize work, and ensure effective performance of project tasks.
Desired Qualifications
  • Knowledge of directly applicable experience in the planning, scheduling, and control of space and ground systems development, test and validation.
  • Specific experience developing system and subsystem schedules, task plans, planning integration and test activities, and developing related program controls and procedures.
  • Working knowledge classified site processing requirements with relevant experience in spacecraft systems test and integration.

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Zaion partnership boosts AI voice automation for enterprise clients.
  • Serves blue-chip clients like BNP Paribas, Nestlé, and Orange.
  • Sitel Group membership accesses 75,000-person global CX platform.

What critics are saying

  • Foundever rebrand erases TSC identity in 3-6 months.
  • Qualtrics XM3 automates journey mapping 40% faster by March 2026.
  • GPT-5 no-code tools capture 30% market by February 2026.

What makes TSC unique

  • TSC excels in chatbot deployments for Parc Astérix and Ramsay Santé.
  • TSC partners with Zaion for AI callbots serving Accor and Citroën.
  • TSC leads in Social Media Intelligence and Visual IVR expertise.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement

INACTIVE