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Children's Hope Alliance

IIH Team Leader

Full-TimeUpdated on 10/23/2026
$49.4k - $58.7k/yr+ $2,500 sign-on bonus
Junior
Master's
Charlotte, NC, USA
In PersonRequires local travel and occasional travel to different locations.
Medical, Clinical & VeterinaryMental & Behavioral Health

About the job

Requirements
  • A master's degree in a human services field is required.
  • At least 1 year of experience in a human service field and at least 1 year working with the same or a similar client population are required.
  • Active or provisional North Carolina licensure in one of these disciplines is required: Licensed Clinical Mental Health Counselor (Associate), Licensed Clinical Social Worker (Associate), or Licensed Marriage and Family Therapist (Associate).
  • Knowledge and the ability to practically implement mental health regulations and clinical services are required.
  • Effective communication, decision-making, analytical, interpersonal, leadership, and professional skills and abilities are required.
  • Basic computer and math skills are required.
  • A valid North Carolina driver's license and ability to travel locally are required.
  • Passing pre-employment drug screening, criminal, HCPR, and driving checks is required.
  • The employee must be able to perform the stated physical demands, including sitting, using hands and fingers, handling objects, talking, hearing, reaching, standing, walking, climbing or balancing, stooping, kneeling, crouching, or crawling; occasionally lifting or moving up to 30 pounds; and the listed vision abilities.
  • The employee must be able to operate a vehicle for job duties, maintain a valid North Carolina driver's license with insurance, and occasionally travel to different work locations.
  • The employee must be able to perform essential functions that include public speaking, reading, typing, writing, using the telephone, driving, and therapeutically restraining children and adolescents in crisis situations.
Responsibilities
  • Oversee delivery of intensive, family-centered services that stabilize home environments and prevent out-of-home placements.
  • Provide clinical guidance and support to the team to ensure high-quality, evidence-based care.
  • Participate in or oversee assessments, treatment planning, and service delivery tailored to each family's needs.
  • Help families develop skills to manage behavioral and emotional challenges.
  • Support youth through individual and family therapy, skills-building, and crisis intervention.
  • Connect families with community resources, including schools, healthcare providers, and social services.
  • Lead, coach, and mentor IIH team members through regular supervision and team meetings.
  • Support staff development, performance management, and ongoing training.
  • Partner in recruiting and onboarding new team members.
  • Oversee program operations, including service utilization, outcomes, and continuous quality improvement.
  • Ensure services meet regulatory requirements and documentation standards.
  • Collaborate with leadership to meet program goals, manage budgets, and expand impact.
  • Provide guidance during crisis situations and ensure timely, effective interventions.
  • Participate in an on-call rotation to support staff and families when urgent needs arise.
  • Help ensure continuity of care through aftercare planning and support.

About the company

C

Children's Hope Alliance

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