Apptopia

Apptopia

Delivers app market analytics and data

Customer Success Manager

Full-Time
No salary listed
Junior, Mid
Boston, MA, USA
In Person

About the job

Requirements
  • One to three years of customer success or account management experience.
  • Strong email and phone communication skills.
  • Ability to work with various stakeholders across multiple time zones.
  • Familiarity with customer relationship management tools.
  • Experience working with and presenting to C-suite and upper management.
  • Ability to prioritize time.
  • Basic understanding of application programming interface functionality.
  • Familiarity with user acquisition strategies.
  • Understanding of mobile applications and app stores.
  • Experience interacting with international customers.
Responsibilities
  • Provide informative, helpful, and simple solutions to the client base.
  • Understand clients’ needs and how Apptopia can help meet their goals.
  • Recommend newly launched products to appropriate customers.
  • Reduce customer churn and implement strategies to lessen risks.
  • Drive retention and growth of the client base.
  • Recommend product improvements based on client feedback and market demands.
Desired Qualifications
  • Previous sales experience.

About the company

Apptopia analyzes the mobile app market using data from app stores like Google Play and the iTunes App Store. It provides analytics on app performance such as downloads, usage, and revenue to help investors, brands, and publishers understand the market and track specific apps. The platform works through subscription data plans and a data API, allowing customers to access dashboards and to integrate Apptopia’s data into their own systems. What sets Apptopia apart is access to store data across major marketplaces and a focus on actionable market and competitive insights via an API-driven data platform. The company’s goal is to help clients understand the app market, spot opportunities, and make informed strategic decisions.

Company Size

51-200

Company Stage

Series C

Total Funding

$33.7M

Headquarters

Boston, Massachusetts

Founded

2011

Get referred to Apptopia

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Bloomberg Terminal distribution instantly exposes Apptopia to institutional investors tracking technology and consumer names.
  • April 2026 YipitData made Apptopia its exclusive mobile data provider for buy-side products.
  • MPI and KPI Forecasting, launched 2025, deepen recurring revenue from investor-grade forecasting products.

What critics are saying

  • Revelio Labs shows headcount fell 36.7% since 2023, with zero 2026 postings.
  • Bloomberg and YipitData can repackage Apptopia's data, squeezing pricing and direct customer relationships.
  • Apple and Google privacy changes keep degrading mobile signal quality, threatening Apptopia's core panel economics.

What makes Apptopia unique

  • Apptopia’s 15 million-device panel gives user-level mobile signals unavailable through Bloomberg.
  • June 4, 2026 Bloomberg named Apptopia its flagship mobile data provider across 2,000 tickers.
  • Apptopia offers intraday estimates with two-hour lags, faster than most alternative-data vendors.

Help us improve and share your feedback! Did you find this helpful?

Growth & Insights and Company News

Headcount

6 month growth

↑ 0%

1 year growth

↑ 0%

2 year growth

↑ 0%
Killeen Daily Herald
Jun 4th, 2026
Bloomberg selects Apptopia to provide mobile app data on the Terminal.

Bloomberg selects Apptopia to provide mobile app data on the Terminal. * Jun 4, 2026 BOSTON, June 04, 2026 (GLOBE NEWSWIRE) - Apptopia, the leading provider of mobile consumer activity data, announced the availability of its app data across 2,000 tickers globally on {ALTD<GO>}, an investment research function on the Bloomberg Terminal that provides users with near real-time actionable insights. After rigorous evaluation, Bloomberg selected Apptopia to be its flagship mobile data provider, strengthening the coverage of technology and consumer companies globally on the Bloomberg Terminal. Apptopia provides institutional investors with mobile app insights on publicly traded companies and their competitors. This data can serve as an early indicator of consumer trends affecting company revenues, transaction volume, and subscribers - giving institutional investors an edge ahead of earnings. Apptopia provides Bloomberg Terminal users with app downloads, monthly active user, and total time spent data on more than seven million mobile apps across 190 countries. The data is delivered on a 14-day lag, dating back to 2016. Mutual clients of Bloomberg and Apptopia will have access to additional premium metrics on a reduced lag. Apptopia mobile consumer alternative date accessible via {ALTD <GO>} on the Bloomberg Terminal. {ALTD <GO>} is Bloomberg's Alternative Data Analytics Platform that gives clients a decisive edge and near real time data analytics on public and private company performance alongside traditional market data, broker research, estimates and news. Integrating Apptopia's data directly into the Bloomberg Terminal gives Terminal users a more complete, multi-dimensional view of company performance. It enables investors to identify inflection points ahead of earnings that may differ from consensus expectations. Richard Lai, Global Head of Alternative Data at Bloomberg, said: "We continue to expand the breadth and quality of alternative data analytics available on the Bloomberg Terminal to help clients uncover faster, more predictive signals and generate alpha. Apptopia is one of the industry's most trusted providers of mobile app intelligence, and we are excited to bring this dataset to clients via {ALTD <GO>}. By integrating Apptopia's data with our increasing portfolio of high-quality alternative datasets, we can provide clients with a deeper and more comprehensive view of company performance, along with an expanded set of Bloomberg-built company KPI estimates." Jonathan Kay, Founder and CEO of Apptopia, said: "People are spending upwards of six hours per day on their mobile devices, making mobile app activity one of the most predictive consumer signals available to investors. We relish the opportunity to work more closely with Bloomberg, leveling-up our offering to provide high quality consumer signals directly within your existing Terminal workflow." With Data Entitlements in {ALTD <GO>}, mutual clients of Bloomberg and Apptopia can get access to premium metrics like daily active users and in-app purchase revenue, on a reduced lag for all data points. This is a seamless workflow integration for shared customers where Apptopia's entitled data flows through Bloomberg's analytical tools for company financials, broker estimates, news, and charts. It's this context that will give investors the confidence they need to act on Apptopia mobile data ahead of earnings. Apptopia remains the exclusive source of disaggregate, user-level metrics stemming from its proprietary panel of 15 million user devices. Intraday estimates with lag times as short as two hours are also only available directly through Apptopia. About Apptopia Apptopia provides institutional investors with mobile app intelligence on publicly traded companies and their competitors. Its proprietary consumer panel of 15 million devices tracks engagement and cross-app behavior. These insights reveal how consumers shift between competitors, which segments are churning, and how engagement patterns signal business performance. This data serves as an early indicator of consumer trends affecting company revenues, helping institutional investors make better decisions ahead of earnings. Apptopia is the leading mobile data provider of YipitData. About the Bloomberg Terminal For more than four decades, the Bloomberg Terminal has revolutionized the financial services industry by bringing transparency and innovation to the capital markets. Trusted by the world's most influential decision-makers, the Terminal provides real-time access to news, data, insights and trading tools that help our customers turn knowledge into action. About Bloomberg Bloomberg is a global leader in business and financial information, delivering trusted data, news, and insights that bring transparency, efficiency, and fairness to markets. The company helps connect influential communities across the global financial ecosystem via reliable technology solutions that enable our customers to make more informed decisions and foster better collaboration. For more information, visit Bloomberg.com/company or request a demo. Media Contacts

BILDIT
Jun 3rd, 2026
Checkout my checkout on linkedin live.

Checkout my checkout on linkedin live. Featuring leading retailers and payment platforms talking about checkout optimization for mobile apps. Bildit, Llc. has partnered with Apptopia to bring sentiment analysis from customers and insights into improving mobile app checkout conversion.

PR Newswire
Jun 24th, 2025
Apptopia Launches Mobile Performance Index (MPI), Setting a New Standard for Investor-Grade Mobile Data Correlations

BOSTON, June 24, 2025 /PRNewswire-PRWeb/ - Apptopia, the leader in mobile consumer activity data for the investment community, today announced the launch of its latest innovation: the Mobile Performance Index (MPI).

PR Newswire
Sep 12th, 2024
Apptopia Announces KPI Forecasting Product That Gives Investors Early Insights into Key Mobile App Metrics

Apptopia announces KPI Forecasting product that gives investors early insights into key mobile app metrics.

Tech.eu
Apr 4th, 2024
Robinhood'S Uk App Gains Users But Lags Behind Hargreaves Lansdown

Robinhood’s UK app is gaining users, but had only over half the estimated downloads of established rival Hargreaves Lansdown in February and March this year, new figures show.Robinhood, a US online stock trading app, announced plans for its foray into the UK market late last year, looking to take on the likes of established rivals like Hargreaves Lansdown and newer entrants like Freetrade.Its launch in the UK has been one of the big fintech launches in recent months, with observers keen to know how it fares in its third attempt to crack the UK market.Robinhood, famed for bringing commission-free stock trading to the masses, became widely available in the UK on March 19 after rolling all its customers off its wafting list.Figures show that between February 12 and March 28 this year, Robinhood had over 34,000 estimated UK downloads, compared to Hargreaves Lansdown’s nearly 59,000.But the figures, supplied by Apptopia, show that Robinhood has put on a spurt in March, with 31,400 of the 34,000 estimated downloads between March 1 and March 28.Hargreaves Lansdown had 48,000 downloads in March, according to figures supplied by Hargreaves Lansdown.The Apptopia figures encompass Google Store and App Store downloads.Other data shows that Robinhood debuted on the UK App Store rankings on February 12, ranking 249th among finance apps in the UK.But it has since climbed the charts and on March 20 hit its peak, ranking 14th among finance apps in the UK, although it has since pulled back to be ranked 44th.In March, Robinhood also cracked the top 200 ranked apps overall in the UK.App Store figures factor in metrics such as ratings, reviews and downloads.Apptopia uses an algorithm that combines publicly available metadata from the App Store and Google Play along with its proprietary device panel data to generate daily estimates of mobile app performance. These daily estimates include downloads.Hargreaves Lansdown, founded in 1981, has grown into the UK’s largest DIY investment platform with 1.8 clients using it for everything from stock trading to pension planning and financial news.Hargreaves Lansdown said around 600,000 clients log into its app every month.Robinhood did not respond to a request for comment.Lead image: Robinhood