Head of Compliance Services
$135k - $265k+ Performance-based incentives + 401(k) match
Expert
Bachelor's
Fishers, IN, USA
RemoteRegular travel to client sites, including air and ground travel and overnight stays, is required.
ConsultingRisk, Regulatory & Legal Advisory
About the job
Requirements
- A bachelor's degree in a technical (STEM) discipline is required.
- At least 15 years of experience in a GMP-regulated environment, including direct experience managing or leading applicable service-line projects in life sciences.
- At least 10 years of professional services and consulting experience.
- At least 7 years of professional services business development and customer relations experience.
- Expert knowledge of FDA regulations, ISPE guidelines, and ISO standards, including GAMP 5, Good Documentation Practice in a pharmaceutical environment, ASTM E2500, ISO 14971 risk management for medical devices, ISPE Applied Risk Management for Commissioning and Qualification, and ISPE's science- and risk-based approach to facilities, systems, and equipment delivery.
- A holistic understanding of process systems, including work processes, optimization methods, risk management, and project management.
- Experience working in a fast-paced, high-growth, results-driven organization.
- Project management experience, including managing numerous projects exceeding $5 million.
- Prior supervisory experience managing at least 20 people and at least 3–5 direct reports.
- Ability to meet, interact with, and present to customers in varied roles, including C-level executives, project managers, plant engineers, supervisors, and operators.
- Ability to strategically negotiate with clients and employees in high-stress situations to resolve project and technical issues, funding and change-order discussions, and employee performance matters.
- A record of leadership, practical validation knowledge, timely project delivery, project management, cost control, and customer satisfaction.
- Ability to provide colleagues with practical, specific guidance on industry guidance and regulatory requirements.
- Intermediate-to-expert skills with Microsoft Word, Microsoft Excel, and Microsoft Project.
- Excellent written and verbal English communication skills.
- Ability to guide a team in stressful, client-service-oriented projects.
- Willingness to travel regularly to client sites by air and ground transportation and stay overnight for multiple nights at a time.
- Availability for significant hours beyond 40 hours per week and weekend work when business-development opportunities and project requirements demand it; average hours are approximately 45–50 per week.
- Ability to maintain average utilization on billable work, with targets aligned to role level and gross-margin targets for assigned accounts and projects.
- Ability to sign an employment agreement.
Responsibilities
- Define service-line offerings and ensure adequate Delivery Director subject-matter-expert coverage.
- Own and align the service line's go-to-market strategy, working with Client Services, Delivery, Sales, Marketing, and executive leadership to define the service and its market positioning.
- Define and manage the service line's annual profit and loss, including revenue growth targets, margin, and EBITDA.
- Co-own annual strategic account management planning with Client Partners and define and execute plans to expand the service in strategically selected accounts.
- Directly manage a defined team of Delivery Directors to support service-line growth and execution.
- Perform assigned technical project work as a subject matter expert, often as project leader or project/program manager.
- Manage, execute, and lead day-to-day project activities of designated project staff to ensure customer, sales, and service-delivery activities meet or exceed customer and company goals and expectations.
- Carry a billable-client-work utilization target based on role level and portfolio size.
- Own solutioning and delivery methodologies, including evolving toward managed-service offerings using scalable people, process, and technology fundamentals.
- Ensure services projects, initiatives, and processes comply with organizational and customer policies and objectives.
- Ensure standards and consistency for employees and clients.
- Support lead-generation activities for existing customers on assigned projects.
- Review, assess, and define requirements for contract scope and estimates.
- Provide technical depth and support relationship development with Sales and Client Services during the sales process.
- Support service-line growth and strategic planning to expand dedicated services across existing and new customers.
- Provide input on marketing, website, and growth strategies.
- Complete performance-management plans for each direct report and review and approve performance-management plans for employees in the group.
- Provide biannual performance reviews to direct reports.
- Comment on and review executive recommendations for employee merit increases and annual bonuses based on corporate, division, and individual performance.
- Work with Human Resources and leadership on career-development plans for service-line resources, including succession planning.
- Identify training gaps and work with Human Resources and Training to address them.
- Provide cross-functional direction to employees, original equipment manufacturers, contractors, or clients as needed to meet project goals and deadlines.
About the company
Verista provides business and technology consulting for life science companies, focusing on systems, compliance, validation and quality across the GxP lifecycle. Its services cover preclinical, clinical, commercialization, manufacturing and distribution to ensure safe, high-quality results. The company combines decades of industry knowledge with advanced engagement platforms and transformative technologies to help clients solve complex challenges with one partner across specialties. With a team of 500+ experts, Verista supports clients from strategy and validation to execution, delivering consistent, compliant outcomes that improve health and lives. The goal is to enable better health outcomes by ensuring products and processes are safe, compliant and efficient throughout the product development lifecycle.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Fishers, Indiana
Founded
2020
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Simplify's Take
What believers are saying
- July 31, 2026 acquisition of Integral Solutions expands capacity and cross-sell.
- PACK EXPO 2026 and INTERPHEX 2026 keep Verista visible to pharmaceutical buyers.
- Verista's Sware partnership extends Res_Q digital validation workflows across regulated clients.
What critics are saying
- Kenyon v. Verista, filed April 2, 2026, signals active employment litigation.
- Carl Weiss v. Verista over ERISA benefits reached a February 2026 federal judgment.
- Acquisition-heavy growth invites integration slippage, margin pressure, and buyer skepticism against larger consultancies.
What makes Verista unique
- Verista combines CSV, CQV, validation, quality, and automation across the GxP lifecycle.
- COUNTQ and LABELQ deliver AI inspection and reconciliation for regulated packaging lines.
- Integral Solutions adds engineering and validation depth, widening Verista's turnkey implementation bench.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Health Savings Account/Flexible Spending Account
- 401(k) Company Match
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Paid Parental Leave
- Bereavement Leave