Customer Success Werkstudent
About the job
- Be currently enrolled and seeking practical experience in Customer Success, customer support, or project management.
- Be available to work at least 15 hours per week.
- Have initial experience in customer-facing work.
- Work reliably, independently, and in an organized manner, with the ability to prioritize tasks.
- Communicate openly and clearly and have an interest in digital products, artificial intelligence, and modern ways of working.
- Speak German and English very well.
- Reside in Germany.
- Support the organization and documentation of customer meetings, from kick-offs through follow-ups.
- Prepare appointments, record next steps, and monitor open tasks and deadlines.
- Support responses to customer questions and route issues to the appropriate contacts.
- Support customer onboarding and help present the product clearly for successful use.
- Analyze customer needs, ask targeted questions, and identify additional opportunities with the team.
- Support preparation of upselling opportunities and communicate the value of additional features, connectors, and licenses.
- Contribute to the further development of customer-support processes, automations, and the customer relationship management system.
About the company
Amber is a global game development agency that provides end-to-end, turn-key product development for the gaming and entertainment industry. Its vertically integrated services cover full game production, co-development, art, design, engineering, QA, live operations, and localization from concept to delivery. It works with major partners like Amazon, Disney, Riot Games, Netflix, King, and Roblox, and has released titles across mobile, PC, and console as well as original games like Link Twin and Rumble Heroes. A €20 million investment in 2022 supported international expansion and acquisitions, and Amber aims to grow into a leading independent global game powerhouse through mergers and acquisitions.
Company Size
1,001-5,000
Company Stage
Late Stage VC
Total Funding
$22M
Headquarters
Bucharest, Romania
Founded
2021
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Simplify's Take
What believers are saying
- Mexican Ninja launched August 20, 2026 on PC and consoles with broad distribution.
- Amber gained credibility through Amazon Luna's Courtroom Chaos and Mattel's Skeletor partnership.
- Gamescom 2026 nominations for Best Development Partner and Best Use of AI attract clients.
What critics are saying
- Headcount fell from 1,306 in 2023 to 1,092 by March 2026.
- NC Interactive's copyright and contract fight has lingered since 2022, draining management.
- Original-IP hits remain rare; one failed launch can expose margin-heavy services dependence.
What makes Amber unique
- Amber Studio spans full production, co-development, QA, and live operations across regions.
- Its 2026 AI QA work and gamescom nominations signal differentiated tooling depth.
- Mexican Ninja launch proves Amber can ship original IP, not only outsource.
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Benefits
Company Social Events
Commuter Benefits
Hybrid Work Options
Meal Benefits
Company Equity
Professional Development Budget
Performance Bonus
Growth & Insights and Company News
6 month growth
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↑ 0%Amber wins Best Development Partner and Best Support Tool at Mobile Games Awards 2026. Published: 09 Sep 2026 Amber has been named Best Development Partner and Best Support Tool at the Mobile Games Awards 2026, recognizing the breadth of work delivered by teams across its global studio network. The two wins reflect both the collaborative way Amber Studio work with partners and the expertise behind the tools and services supporting game development. Amber Studio also received an Honorable Mention for Best Use of AI, highlighting Amber's continued exploration of how emerging technologies can support production while keeping human expertise and judgment at the center. Together, the three recognitions reflect the range of capabilities across Amber, from development partnerships and support services to new approaches to technology. Congratulations to everyone whose work contributed to this year's results.
Mexican Ninja launches on PlayStation 5, Xbox Series and PC August 20th. Benjamin B Friday, July 31, 2026 Amber Studio has announced their upcoming Beat Em Up Roguelike Mexican Ninja will be coming to PlayStation 5, Xbox Series X|S and PC on August 20th, 2026. "This is the moment we have been building toward. Every parry, every jutsu, every run is about that feeling of getting knocked down and standing back up with more swagger than before. Mexican Ninja has always been a vibe, a spirit, a way of being and now players everywhere can find their inner donkey," said Dario Hoyo, Creative Director at Mexican Ninja. Ahead of the game's release, players can head over to the Steam Page to download the demo today, or to add the game to their Steam wishlist. About: Welcome to Nuevo Tokyo, a chaotic feudal regime forged when Mexico's Narcos and Japan's Yakuza merged into a new ruling class: the Narkuzas. They are now the law, and the law sucks culo. On the outskirts of the city a group of rebels is plotting against the five heads of the Narkuza clan. Enter the Mexican Ninja. Slice through the stylized streets in adrenaline-pumping combat where precise movement, positioning and perfectly timed attacks decide every duel. The fighting is easy to learn yet rewards the kind of mastery only a true Mexican Ninja can reach. Every playthrough is different, with randomized levels, over-the-top duels and pimped-out weapons. Each run unlocks new ninja skills as you train with El Mero Mero Sensei, gain the favor of Mexican-Japanese spirits and wield their powers. Unleash Mexican Jutsus, experiment with builds and combos and swagger it up with hidden apparel. It is not enough to fight the Narkuza, you need to look good doing it to inspire an uprising. Viva la revolución. KEY FEATURES * 3D Beat 'Em Up, 2D Retro Soul: Fast, responsive arcade combat with gore-splashed flair. * Rogue-Lite Chaos: Randomized runs, trash-talking duels and weapons that get muy personal. * Way of the Donkey: A swagger-soaked skill tree that turns good fundamentals into ridiculous power. * Mexican Jutsus: Signature abilities that supercharge crowd control and look impossibly cool. AVAILABILITY Mexican Ninja launches on PC via Steam, PlayStation 5 and Xbox Series X/S on August 20. Wishlist and follow the game now to stay up to date on all things Nuevo Tokyo. Gallery: Release date trailer:
Skeletor: Until Next Time is now live on mobile, bringing the viral meme to life with endless running action. Unlock iconic characters and conquer endless challenges! 0 2 minutes read Story Highlights * Skeletor: Until Next Time transforms the popular Masters of the Universe meme into a fast paced endless runner. * The game offers fast paced endless runner action, iconic Masters of the Universe characters, unique abilities, seasonal content, collectible rewards, and more. * The game joins Mattel's growing gaming lineup ahead of the June 5 release of Masters of the Universe. Mattel Digital Studios has announced the launch of its first self-published casual endless runner title, Skeletor: Until Next Time, now available on both Android and iOS. Developed in partnership with Amber, this is the latest addition to Mattel's expanding digital gaming lineup. Run across Eternia as Skeletor in a chaotic, endless chase. So, Skeletor: Until Next Time is a fast-paced, endless runner inspired by the iconic Masters of the Universe, bringing the famous meme to life. Here, you play as the beloved Skeletor as he races through Snake Mountain across He-Man's Eternia, dodging traps, avoiding obstacles, and testing your reflexes and timing each run. I'm sure it'll be super fun for quick sessions. One thing I really want to do right now is unlock the iconic heroes and villains like Man-At-Arms and Evil-Lyn from the world of Masters of the Universe. I mean, each character comes with their own unique abilities, and you'll have a blast using powerful abilities, summoning Panthor, and even tapping into villain energy each run as the challenge steadily increases. Overall, I'm really loving the game, especially how it blends retro Masters of the Universe visuals with fast-paced modern runner gameplay and collectible items. Plus, the gameplay won't get boring since every new season brings unique gameplay and content, and I can definitely see myself coming back to it, especially to keep upgrading my Snake Mountain lair. Skeletor: Until Next Time is now available on both Android and iOS. So, you can go ahead and download the game via your respective Google Play Store or App Store. You can also check out its upcoming mobile games list. For more Mobile Gaming news and updates, join its WhatsApp Channel, Telegram Group, or Discord server. Also, follow Gaming On Phone on Instagram, Twitter, and Google News for quick updates.
Overwatch 2 co-developer Redhill Games is making layoffs. The studio has announced a restructuring program that will result in an undisclosed number of job cuts. Logo via Redhill / Overwatch 2 key artwork via Blizzard Overwatch 2 co-developer Redhill Games will make layoffs as a result of an impending restructuring program. The studio broke the news on LinkedIn but didn't confirm how many people will be impacted by the cuts. The company was founded in 2018 and employs around 70 people across offices in Finland and Cyprus. It has worked with major studios such as Supercell and Blizzard in a co-development capacity, while also developing its own (now-defunct) free-to-play shooter, Nine to Five. "Today we share difficult news: Redhill Games will begin a restructuring process in the near future, marking the end of this chapter in our journey. In the coming period, we will continue delivering our remaining work and ensure a smooth transition for the teams supporting multiple Supercell titles," reads the post. Redhill partnered with game development agency Amber in September in an effort to deliver "innovative, high-quality experiences across PC, console, mobile and cloud." Game Developer has reached out to Redhill for comment. Game Developer news editor Chris Kerr is an award-winning reporter with over a decade of experience in the game industry. His byline has appeared in notable print and digital publications including Edge, Stuff, Wireframe, International Business Times, and PocketGamer.biz. Throughout his career, Chris has covered major industry events including GDC, PAX Australia, Gamescom, Paris Games Week, and Develop Brighton.
Romanian studio Amber, Amazon Game Studios develop game featuring Snoop Dogg. Romanian studio Amber collaborated with Amazon Game Studios and Death Row Games on the development of Courtroom Chaos: Starring Snoop Dogg, an AI-animated video game in which the rap artist appears in the role of a judge, Startupcafe.ro reported. In the game, up to six participants can play using only mobile phones, which connect to the game via a QR code displayed on the TV screen. Players are divided into two teams: the plaintiff's team and the defendant's team. They face the unmistakable Snoop Dogg, who lends his voice, image, and personality to listen to arguments, analyze points, and deliver the final verdict, all based on the participants' improvised stories. The entire trial is moderated by Judge Snoop Dogg, an AI-animated character who listens, challenges, and reacts in real time to participants' testimonies before delivering the final verdict, the studio said. Snoop Dogg said that the character he plays is "a fair but reasonable judge, who also has a lot of common sense. If you try to fool him, he will immediately figure out who is telling the truth. The more prepared you are and the stronger your arguments, the more likely you are to get the verdict you want." "Collaborating with Amazon Game Studios marks an important step for Amber in the area of AI-based interactive experiences. [...] It is an honor to be among the first studios in the world working on a new and challenging project on the Luna platform, and to bring our development expertise to a concept that pushes the limits of digital entertainment," said Mihai Pohonțu, CEO of Amber. The title is part of GameNight, a new collection available on Amazon Luna, the cloud gaming platform that reimagines how people play together in the living room. "Courtroom Chaos is a completely new type of experience, a mix of chaos, comedy, and creativity, supported by AI that makes each trial feel fresh, funny, and completely unpredictable," said J.C. Connors, General Manager at Amazon Game Studios.