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Federato

AI-powered underwriting platform for insurance

Founding Senior Customer Engineer - Pre-Sales

Full-TimeUpdated on 10/23/2026
A$170k - A$215k+ OTE 240,000–305,000 AUD + Stock options
Senior, Expert
Sydney NSW, Australia
In PersonRole is based in Sydney, Australia; travel up to 30%.
Solution EngineeringPre-Sales Solution Engineering

About the job

Requirements
  • At least 6 years of experience in technical pre-sales, solutions engineering, or technical consulting.
  • Hands-on experience with demonstrations, architecture design, and enterprise sales support.
  • Strong insurance domain knowledge or the ability to learn the domain quickly.
  • Familiarity with policy lifecycle management, rating, quoting, and underwriting systems.
  • Ability to communicate technical value to executives and practitioners.
  • Coding competence in JavaScript and SQL.
Responsibilities
  • Own technical sales engagements from discovery through close.
  • Deliver tailored, high-impact demonstrations focused on business outcomes.
  • Translate customer workflows into Federato configurations, including quoting, rating, endorsements, and portfolio optimization.
  • Lead requests for proposal and security questionnaire completion in collaboration with Product and Security teams.
  • Build and maintain reusable demonstration environments reflecting target customer segments.
  • Develop onboarding materials, configuration libraries, and example rating logic.
  • Partner with the Manager, Pre-Sales and Product Marketing to refine messaging frameworks and technical collateral.
  • Co-define and continuously improve the pre-sales lifecycle, including discovery, solutioning, and handoffs.
  • Contribute to shared team assets, including discovery playbooks, configuration scopes and success criteria templates, and demonstration setup guides and walkthroughs.
  • Collaborate with Product and Engineering to align the roadmap with customer pain points.
  • Surface recurring objections and product gaps with clarity and context.
  • Provide post-sale context to Implementation and Customer Success.

About the company

F

Federato

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cbWebsite

Federato provides an AI-powered underwriting platform called RiskOps for insurers, focusing on the surety space. The platform helps underwriters process risk data more quickly and accurately by applying AI to automate and assist decision-making, streamline workflows, and improve portfolio management. Clients access RiskOps via a subscription model, which reduces startup barriers and lowers long-term costs while boosting efficiency and performance. Federato differentiates itself by applying AI specifically to underwriting in insurance, delivering better data, analytics, and workflow efficiency to enable underwriters to focus on high-value tasks like strategy and creativity. The overall goal is to help insurance companies grow by delivering faster, smarter underwriting and a stronger competitive position.

Company Size

201-500

Company Stage

Series D

Total Funding

$180M

Headquarters

San Francisco, California

Founded

2020

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Simplify Jobs

Simplify's Take

What believers are saying

  • Goldman Sachs led Federato's $100 million Series D, bringing total funding above $180 million.
  • Federato says revenue tripled since its Series C, signaling strong customer expansion.
  • March 2026 hires Tim Mossing and Rocio Zulueta, sharpening delivery for larger enterprise rollouts.

What critics are saying

  • Guidewire's Qusar and ProNavigator embed underwriting AI inside incumbent workflows, pressuring win rates.
  • Duck Creek acquired Send on July 15, 2026, bundling underwriting orchestration with core systems.
  • APAC expansion from Sydney in June 2026 stretches sales, implementations, and support capacity.

What makes Federato unique

  • Federato spans underwriting, policy administration, billing, and claims with AI-native workflows.
  • QBE cited pilot-to-production in weeks and 14 tools consolidated into one.
  • Federato's claims launch closes underwriting-feedback loops with structured reserve and coverage signals.

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Benefits

  • Stock Options

Growth & Insights and Company News

6 month growth

10%

1 year growth

9%

2 year growth

14%
II Reporter
Aug 4th, 2026
Federato launches claims management system.

Federato launches claims management system. Federato Claims extends the company's platform into claims, connecting claim activity back to underwriting, pricing and product decisions. Anthony R. O'Donnell // August 4, 2026 (Image source: Federato website.) Federato (San Francisco) has launched Federato Claims, which the vendor describes as an end-to-end claims management system for carriers and MGAs. The launch extends Federato's platform into claims, adding claims management to the same technology foundation used for underwriting, policy administration and billing, according to a Federato statement. The product is designed for carriers and MGAs that manage claims in-house and want to connect claims outcomes more directly to portfolio strategy. Federato says Claims captures coverage decisions, reserve movement and adjuster reasoning as structured signals while a claim is still open. Those signals can then be fed back into underwriting, pricing and product decisions, helping carriers identify drift, inconsistent decisions, coverage disputes and emerging loss patterns earlier. "Claims is the one place in the policy lifecycle where you find out if your underwriting was right," comments , Co-founder and CTO, Federato. "In a world where AI agents are accelerating underwriting decisions, it is critical to systematically capture the feedback loop between claims and underwriting." Federato says legacy claims systems generally record decisions without connecting claims to the risk, policy and underwriting context behind the loss. Federato Claims is intended to close that gap by linking claim activity to the decisions that shape the book. The company says the system can surface patterns such as recurring disputes around a policy clause, severity pressure in a specific segment, or reserve movement clustering across a book. Those insights can then inform form changes, underwriting appetite, new business conditions or pricing adjustments. Supporting Handling from FNOL Federato Claims also supports claim handling from first notice of loss through payment. An AI agent guides FNOL intake, captures structured facts and identifies missing information before a claim reaches an adjuster, according to the company. As new information enters the file, the system checks it against applicable policy language and surfaces missing information, ambiguity or concerns for adjuster review. Federato says the system maintains an audit trail and captures the rationale and policy language behind coverage decisions. Brokers and policyholders can also check claim status and outstanding items through a portal, reducing calls to adjusters for updates. Federato Claims is available as an addition to the Federato platform for existing customers and as a standalone entry point for carriers not yet using Federato. Federato provides an insurance platform spanning underwriting, policy administration, billing and claims, with AI capabilities built into insurance workflows.

FinTech Global
Jun 25th, 2026
Federato opens Sydney office in APAC expansion.

Federato opens Sydney office in APAC expansion. June 25, 2026 Federato, an AI-native InsurTech platform serving the full insurance policy lifecycle, has announced its entry into the Asia-Pacific (APAC) and Japan markets, marking a significant step in its international growth. The San Francisco-based company will initially direct its focus towards carriers and managing general agents (MGAs) writing commercial lines across Australia and New Zealand, before extending its reach to Singapore, Japan, and Korea. To anchor this expansion, Federato has established its first permanent regional presence with a new office in Sydney. Heading up the push into the region is Roland Slee, who has been appointed regional vice president for Asia Pacific and Japan. Slee arrives with considerable regional pedigree, having spent four years directing Guidewire's operations across Asia Pacific and Japan. Prior to that, he accumulated close to two decades at Oracle in Asia-Pacific sales leadership roles before steering Bravura Solutions' Sonata platform from 1% to 26% of global revenues, a run that contributed to the company's successful ASX listing. He holds a graduate qualification from the Australian Institute of Company Directors, is a Fellow of the University of Technology Sydney, and a Fellow of Engineers Australia. Federato's platform, already deployed by Fortune 100 carriers in the United States, is positioned as the only AI-native solution that covers the entire insurance policy lifecycle. Rather than layering AI capabilities onto existing legacy infrastructure, the platform integrates agentic AI directly into insurers' day-to-day workflows. Federato regional vice president, Asia Pacific and Japan Roland Slee said, "Asia Pacific is one of the world's most significant insurance markets. Combined, the region's priority markets generate hundreds of billions of dollars in gross written premium annually. "Insurance executives across Asia Pacific have moved past asking whether AI matters. The carriers and MGAs I've spoken with here are sophisticated, well-capitalised, and eager to explore the improved business outcomes Federato's AI-native platform has delivered in the rest of the world." Federato co-founder and CEO Will Ross said: "Federato is fully committed to serving insurers across APAC and Japan, and Roland Slee is key to this effort. As an ex-Guidewire executive who has spent his career in this market, Roland is deeply familiar with what insurers need and the challenges they face trying to make progress with legacy systems." Enjoying the stories? Investors. The following investor(s) were tagged in this article.

Business Wire
Jun 24th, 2026
Federato expands AI-native insurance platform to Asia-Pacific with Sydney office

Federato, an AI-native insurance platform, is expanding into Asia-Pacific and Japan with its first office outside North America in Sydney. The company has appointed Roland Slee, former Guidewire executive, as Regional Vice President for the region. The platform will initially target commercial lines carriers and managing general agents in Australia and New Zealand, before expanding to Singapore, Japan and Korea. Federato claims its AI-native system spans the full policy lifecycle and replaces legacy administration systems. The company cites strong results with US Fortune 100 carriers, including QBE giving 30% of underwriting time back to staff and consolidating from 14 tools to one. Federato will serve as Presenting Sponsor at ITC Asia 2026 in Singapore from 30 June to 2 July.

Citybiz
Mar 25th, 2026
Federato appoints Tim Mossing as Chief Customer Officer.

Federato appoints Tim Mossing as Chief Customer Officer. March 25, 2026 Company also names Rocio Sarriegui Zulueta VP, Worldwide Customer Engagement & Growth. Tim Mossing Federato, the AI-native platform that changes the way insurance work gets done, today announced the appointment of Tim Mossing as Chief Customer Officer (CCO) to help scale customer delivery and long-term outcomes. "As insurers move from Old Core systems to AI-native platforms, we're accelerating the speed and scale of our implementations," said Will Ross, Co-Founder and CEO of Federato. "Tim brings deep experience leading complex, multibillion-dollar programs with stakeholders including xAI, OpenAI, Microsoft, and NVIDIA. He has never shied away from the most meaningful transformations at the world's largest enterprises when the stakes, complexity, and pressure are high." Mossing joins Federato as the company continues to rapidly expand its capabilities and global reach, supporting the industry's growing demand for AI-native solutions. "Federato serves a critical need for the insurance industry, and it was clear I could make a real difference," said Tim Mossing, CCO of Federato. "Prospects can see the results Federato is delivering for customers like Nationwide, MISSION, and QBE that the Old Core can't. Our customers are ready to move their organizations into the future. I've spent my career leading transformational programs across cultures and complex organizations. The key is to set clear expectations, deliver on commitments, and build trust by working collaboratively across teams." Key new hire As CCO, Mossing will lead the expansion of the company's Forward Deployed and Customer Engineering teams. One of his first hires is Rocio Sarriegui Zulueta, who will report to him as VP, Worldwide Customer Engagement & Growth. Zulueta joins Federato after six years at Insuretech Connect as Global Content and International Strategy Director. InsureTech Connect is widely recognized as the world's largest global gathering around insurance innovation, bringing together innovators, industry incumbents, and investors. "What drew me to Federato is that they're not bolting AI on to Old Core systems. They built an AI-native solution from the ground up that's driving meaningful ROI across the entire policy lifecycle," explained Zulueta. "Having spent years at the center of the insurtech ecosystem, I haven't seen another company that comes close to doing what they're doing." "Driving real change takes disciplined execution, grounded in a clear understanding of how the industry works today," continued Mossing. "Rocio brings deep insurance expertise and insight, and I'm excited to partner with her as we continue building the best team in the business." The leadership expansion follows Federato's recent $100M Series D funding, led by Growth Equity at Goldman Sachs Alternatives, supporting continued investment in its AI-native platform across the full policy lifecycle. About Federato Federato is the only AI-native platform that spans the full policy lifecycle, changing the way insurance work gets done. Its proven agentic AI conducts complex analyses with depth and rigor, freeing up insurer's human capital to focus on nuanced decisions and relationships. Federato is the independent alternative to legacy systems and provides better business outcomes with capabilities that are built-in to insurers' workflows, not bolted on. Learn more at federato.ai.

II Reporter
Mar 25th, 2026
Federato appoints Tim Mossing Chief Customer Officer.

Federato appoints Tim Mossing Chief Customer Officer. The company has also named Rocio Sarriegui Zulueta VP, Worldwide Customer Engagement & Growth. Anthony R. O'Donnell // March 25, 2026 Federato (San Francisco) has appointed Tim Mossing as Chief Customer Officer and Rocío Sarriegui Zulueta as VP, Worldwide Customer Engagement & Growth to support customer delivery and expansion of its AI-native insurance platform. Mossing, who was most recently VP, High Performance Computing and Artificial Intelligence at Hewlett Packard Enterprise, will lead the company's Forward Deployed and Customer Engineering teams, focusing on scaling implementations and supporting customer outcomes as demand for AI-native insurance platforms increases. "Federato serves a critical need for the insurance industry, and it was clear I could make a real difference," says Tim Mossing, Chief Customer Officer, Federato. "Prospects can see the results Federato is delivering for customers like Nationwide, MISSION, and QBE that the Old Core can't. Our customers are ready to move their organizations into the future. I've spent my career leading transformational programs across cultures and complex organizations. The key is to set clear expectations, deliver on commitments, and build trust by working collaboratively across teams." He adds that successful transformation requires clear expectations, execution and collaboration across complex organizations. AI-Native from the Ground Up "What drew me to Federato is that they're not bolting AI on to legacy systems," says Rocío Sarriegui Zulueta, VP, Worldwide Customer Engagement & Growth, Federato. "They built an AI-native solution from the ground up that's driving measurable outcomes across the policy lifecycle." Zulueta joins the company from InsureTech Connect, where she served as Global Content and International Strategy Director. "As insurers move from legacy systems to AI-native platforms, we're accelerating the speed and scale of our implementations," says Will Ross, Co-Founder and CEO, Federato. "Tim brings experience leading complex transformation programs across large enterprises." The appointments follow Federato's recent Series D funding and are intended to support continued investment in its platform and expansion across global insurance markets.