Team Lead – Quality Assurance and Engineering

Deliverect Intro:

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.

Department Focus:
Engineering at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services. We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide. In our department, innovation is not just a concept; it's the driving force behind everything we do.

Your Impact:
As the Team Lead, Quality Assurance and Engineering at Deliverect, you will define and execute our global quality strategy to ensure our high-throughput platform reliably processes millions of daily orders for the world's largest food brands. You will lead and scale an agile team of QA Engineers, establishing robust quality gates and leveraging cutting-edge AI tooling across the SDLC to prevent downtime, reduce latency, and protect the end-to-end customer experience.

*This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Ghent office and 2 days from the comfort of your home.

What you will bring:

• 4–7+ years of experience in quality assurance or test engineering, with proven experience leading testing teams and QA operational processes.
• Demonstrated expertise in architecting and maintaining modern test automation frameworks using Python (e.g., Pytest, Locust) and Playwright.
• Practical experience implementing AI-driven tooling or autonomous agents to optimize software testing workflows and defect identification.
• Strong technical background with mobile testing frameworks, API testing, and CI/CD pipelines (e.g., GitHub Actions).
• Proven track record of defining and governing smoke, regression, UAT, and performance testing plans for high-scale, mission-critical distributed platforms.
• Exceptional communication and stakeholder alignment skills, comfortable interfacing with technical architects, engineering leadership, and enterprise customer executives.
• Bachelor’s degree in Computer Science, Software Engineering, or a related discipline, or equivalent work experience.

What you will do:

• Define and execute the global product quality vision and testing strategy across all software development lifecycles.
• Lead, mentor, and grow a team of QA Engineers, driving automation standards, managing resources, and supporting individual career development.
• Spearhead the adoption of AI tooling and autonomous testing agents to accelerate testing cycles, enhance regression suites, and boost incident detection.
• Establish, monitor, and report on key platform quality metrics—including regressions, defect density, mean time to detect (MTTD), and system performance indicators.
• Partner cross-functionally with Product, Engineering, and Customer Delivery teams to align on release cycles, participate in root-cause post-mortems, and coordinate enterprise-grade UAT and performance rollouts.

Join Our Innovative Journey:

At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.

What You'll Gain by Joining Us:

• Invest in Your Growth: We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.
• Solve Meaningful Challenges: Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.
• Drive Innovation: Immerse yourself in a culture where innovation isn't just a buzzword—our weekly releases and new features ensure you're always working on cutting-edge solutions.
• Collaborate with a Global Team: Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.
• Be Part of a Unicorn: Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.
• Enjoy Regionally Tailored Rewards: Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you're supported with what matters most—right where you are.

Our Commitment to Inclusion:
We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.

Important Information:

• Fluency in English is required, with strong written and verbal communication skills being essential.
• Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.
• Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.
• If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at [email protected].