Patient Referral Coordinator
LUX Infusion
Patient Referral Coordinator
LUX Infusion
Outpatient infusion centers for IV therapies
At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence.
As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.
Schedule: Monday–Friday, 8:30 AM–5:00 PM EST (subject to business needs)
Bonus: $1000 Sign On
Location: Hybrid (Syracuse, NY) — 3 days onsite / 2 days remote following 90-day successful completion of onsite training
We’re looking for a Patient Referral Coordinator who wants their work to mean something — someone who brings care, accountability, and purpose to what they do every day.
The Patient Referral Coordinator plays a vital role in ensuring patients are ready for care — clinically, administratively, and financially — before services begin. By coordinating referrals accurately and efficiently, this role helps remove barriers to treatment and supports a smooth, patient‑first experience.
In this role, you’ll contribute to work that:
Everything you do connects directly to real people navigating complex healthcare journeys — and your work helps ensure that care can begin with confidence.
In this role, you will:
You may be a great fit if you bring:
Qualifications
Preferred
You don’t need to check every box — we care just as much about how you show up as what’s on your resume.
$1,000 Sign-On Bonus
The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at [email protected] or 954.385.7322 x 1425.
While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Employees are expected to:
All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement.
The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.
This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate.
Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others.
LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Pay Range/Rate 22 - 26 USD
Outpatient infusion centers for IV therapies
LUX Infusion provides ambulatory infusion services in Alaska, delivering IV and injectable therapies outside hospital settings in spa-like centers in Anchorage, Palmer, and Fairbanks. A clinical team of physicians, nurse practitioners, and infusion nurses works with referring providers to manage patient care plans, while centers handle pre-authorizations and financial assistance for patients with private insurance, Medicare, and Medicaid. In 2025, it was acquired by BioMatrix Infusion Pharmacy, integrating its operations into BioMatrix’s national ambulatory infusion network to expand reach. The company holds NICA accreditation and the AICE-Ambulatory Infusion Center of Excellence designation, and aims to offer high-quality, patient-centered outpatient infusion care that lowers medical costs and provides an alternative to hospital-based treatment.
Explore more opportunities at LUX Infusion