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Orange

Global telecommunications provider delivering mobile services

Senior Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeBeijing, ChinaNo salary listed

About the Job

Requirements

  • Ability to engage and partner with customers and internal staff as required.
  • Ability to work in a virtual team environment.
  • Ability to identify and qualify revenue-generating opportunities.
  • Ability to use experience and relationships to gain access to new business.
  • Degree in Computer Science, Telecommunications, Business, Finance, or another relevant field, or equivalent.
  • At least 5 years of consultative and direct selling and relationship management experience with large Chinese internet companies or multinational corporations in North China.
  • Experience owning key customer relationships.
  • Experience creating customer solutions based on business and IT initiatives rather than an individual company's product offering.
  • A proven track record of sales quota achievement.
  • Experience selling to and managing customers with infrastructure managed services in Cloud, CPaaS, Data Center, Data Center Infrastructure, BPO, submarine cable, WAN, LAN, or Security.
  • Strong listening, accountability, personal credibility and impact, leadership, communication, creativity, and innovation skills.
  • Presentation skills, knowledge of best practices, ability to analyze financial statements, relationship management, strategic perspective, customer-facing skills, agility, negotiation, CXO dialogue, delivering solutions aligned with industry trends, profit and loss management, business etiquette, teamwork and networking, commercial acumen, and results orientation.
  • English speaking and writing ability.

Responsibilities

  • Follow the account strategy and guidance of the existing Account Director, make valuable suggestions, and deliver results.
  • Increase revenue by positioning Orange as a provider of value-added services rather than merely selling products.
  • Develop multi-level and multi-functional relationships with IT, sourcing, data center, business-unit leaders, and working-level stakeholders to drive innovative solutions that deliver value relative to customer business needs and deepen long-term relationships.
  • Position Orange executive sponsors with key customer stakeholders for productive biannual or annual reviews.
  • Own the end-to-end lifecycle of engagements and drive revenue growth from installed-base BPO, CPaaS, and cabling solutions.
  • Deliver incremental revenue from existing BPO, CPaaS, and cabling cases and achieve 100% on-time contract signing and renewal.
  • Independently identify, qualify, and close new opportunities within TikTok IT procurement, network, cabling expansion, and new ERS scope; open new buying centers within the account.
  • Build qualified pipeline across IT procurement, network, and ERS, and own new deals from lead through signature.
  • Own forecast accuracy, CRM hygiene, internal reporting, and compliance with Orange Business governance for the assigned account scope.
  • Update all opportunities, activities, and contacts in the CRM weekly, deliver the first draft of quarterly business reviews on time, and comply with delegation-of-authority, procurement, and legal processes.
  • Lead cross-functional Orange and partner delivery teams to improve quality, service-level agreement performance, and margin, and own partner relationships.
  • Achieve contracted service-level targets across owned engagements, implement quarterly quality-of-service improvement plans, invoice monthly on time, and maintain days sales outstanding within Orange Business standards.

Desired Qualifications

  • Experience in the over-the-top industry, especially TikTok or ByteDance.
  • Background in artificial intelligence solutions.
  • Master of Business Administration or another graduate-level degree.
  • Membership in related professional organizations.
  • Certifications or accreditation in relevant areas.

About the Company

Orange

Global telecommunications provider delivering mobile services

Orange is a global telecommunications company providing mobile, fixed-line, and internet services to millions of customers. Its products work by running cellular networks, fixed broadband, and digital services that let people make calls, send messages, browse the web, and use apps on smartphones and other devices; brands like Orange are used across services and regions to offer plans, data, roaming, and customer support. The company differentiates itself through its long history of growth via strategic acquisitions and a single, unified global brand, giving it a broad European and international footprint with integrated mobile, fixed-line, and digital offerings. Its goal is to connect people and businesses worldwide by delivering reliable communications and digital services while expanding its network reach and continuing to evolve in the telecom landscape.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1988

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