iHealth Labs

Develops at-home health monitoring devices

Clinical Assistant - Unified Care

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeSan Leandro, CA, USANo salary listedIn-person

About the Job

Requirements

A Bachelor's degree or above is required.
Basic computer skills are required.
The ability to troubleshoot technology and explain technology to non-technical patients is required.
Excellent communication and patient-care abilities are required.
Good problem-solving ability is required.
The ability to work flexibly and learn the role is required.

Responsibilities

Assist with direct patient-care procedures and related tasks, including checking in patients, obtaining patient histories, taking vital signs, preparing charts, and assisting with medical examinations.
Teach elderly patients how to use the mobile application and medical devices, and help troubleshoot technical issues.
Use internal messaging and office technology, including Google Hangouts, Zoom, Google Sheets, PDF documents, and printers.
Maintain accurate documentation in electronic health records.
Set up iHealth products for patients under established protocols.
Obtain pertinent laboratory tests and other tests as needed by the provider.
Manage clinic inventories and medical supplies.
Educate and advise patients on specific medical issues within established parameters, including obtaining prescription information.
Direct patient flow according to provider schedules and patient appointments.
Maintain assigned examination rooms.
Coordinate routine office activities and administrative functions to support clinic activities.
Practice safety, environmental, and infection-control methods.

Job Description

We’re seeking a passionate Clinical Assistant to join our Unified Care team with both technical and clinical roles to develop an innovative, team-based chronic disease management program. You will utilize iHealth devices and Unified Care platform to help manage patients with chronic conditions on-site and online with other clinical team members.

Under general supervision in a fast-paced Primary Care clinic setting, the Clinical Assistant will assist with direct patient care as dictated by established protocol and coordinate the team to achieve team goals.

PRIMARY DUTIES AND RESPONSIBILITIES:

This role requires you to be tech-savvy, and you must be comfortable with working with our internal messaging (Google Hangout, Zoom, Google spreadsheet, pdf, printers, etc. ). Also requires you to be patient and able to explain technology to a non-tech savvy population. You will be responsible for teaching our elderly patients on how the mobile app and medical device works, as well as helping them with troubleshooting with any tech issues.
Communicate well with teammates, providers and staff in clinic
Assists with direct patient care procedures and related tasks; checks in patients, assists in obtaining patient histories, takes vital signs, prepares charts, and assists with medical examinations.
Maintains accurate documentation in electronic health records.
Performs routine specialized procedures, such as setting up the iHealth products for the patients under established protocols.
Obtains pertinent labs and other tests as needed by the provider.
Manages clinic inventories and medical supplies.
Educates and advises patients on specific medical issues within established parameters to include obtaining prescription information.
Directs patient flow following provider schedules/patient appointments.
Maintains assigned examination rooms.
Coordinates routine office activities and administrative functions to support clinic activities.
Practices safety, environmental, and/or infection control methods.

Qualifications

Excellent communication and patient care
Excellent trainability and flexibility
Must have basic good computer skills
Good problem-solving ability
Must be a good team player or even a team leader
Bachelor’s degree or above is required

Additional Information

Perks

Great benefits
Professional development support
Vivid startup environment with open and collaborative working space with recreational area, healthy snack everyday and catered lunch once a week
Height adjustable desk and ergonomic chair - MacBook Pro with a 4K monitor
Recreation Room with Ping Pong table, soccer table, stair masters and more
Collaboration lounge space

About the Company

iHealth Labs

Develops at-home health monitoring devices

iHealth Labs makes at-home medical devices that help people monitor important health metrics. Its lineup includes blood pressure monitors, glucose meters, ECGs, pulse oximeters, and weight/body composition scales that sync with a mobile app for real-time data and trends. The company differentiates itself by offering a wide range of devices within one connected ecosystem, making it easier for consumers and people with chronic conditions to track health in one place. Its goal is to empower people to manage their health more proactively by providing affordable, easy-to-use measurements and options to share data with healthcare providers.

Company size: 201-500
Company stage: Series A
Total funding: $25M
Headquarters: Sunnyvale, CA
Founded: 2010

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