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Whittier Health Network

Rehabilitation hospitals and skilled nursing

Help Desk Technician - Whittier Health Network

Full-Time
$23 - $25/hr
Mid
Bachelor's
Haverhill, MA, USA
In PersonRegular travel to the hospital in Westborough, Massachusetts is required.

About the job

Requirements
  • A degree in computer science, a technical degree in PC repair, or equivalent experience.
  • Comprehensive knowledge of Microsoft Windows, Microsoft Office standard packages, Chrome OS, and iOS.
  • Comprehensive PC repair skills.
  • Working knowledge of Microsoft Office Professional.
  • Familiarity with networking protocols and wide area connectivity concepts.
  • A valid driver's license and personal vehicle are required.
Responsibilities
  • Provide end-user support for all applications on the Whittier Health Network supported software list.
  • Assist end users in obtaining technical support from vendors.
  • Perform necessary PC repairs.
  • Perform scheduled PC maintenance.
  • Maintain, repair, and install PC network lines and jacks.
  • Travel to the Westborough hospital or the Haverhill corporate office as needed.
  • Provide on-call duties every fourth week.

About the company

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Whittier Health Network

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Whittier Health Network is a family-owned post-acute healthcare organization serving Massachusetts and New Hampshire. Its network includes rehabilitation hospitals, transitional care units and skilled nursing or long-term care facilities. Multidisciplinary teams provide complex medical management, inpatient rehabilitation, therapy, wound care and support for safe transitions home or to the next level of care. Whittier's continuum is designed for patients recovering after illness, injury or surgery, distinguishing it from an acute general hospital system or residential senior-living operator alone.

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