Vice President - Services

Who We Are

Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content—and all teachers deserve tools that are intuitive, effective, and built for the realities of today’s classrooms.

We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes.

We are committed to usability, coherence, and practical implementation—supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact.

What We Build

Our products—Eureka Math and Eureka Math², Wit & Wisdom, Geodes, and the newly launched Arts & Letters ELA—are trusted by thousands of schools and districts nationwide.

• Eureka Math is the most widely used math curriculum in the U.S., and is focused on balancing conceptual understanding, procedural fluency, and application.

• Wit & Wisdom® and Arts & Letters ELA™ anchor our reading strategy with content-rich, grade-level instruction that integrates literature, history, and the arts, grounded in the science of reading. Geodes® complements our reading suite with decodable texts that pair phonics with meaningful content to support early literacy.

These programs reflect a shared belief in high expectations, joyful rigor, and deep respect for educators and students.

Where We’re Headed

Great Minds is entering a new stage of growth and product maturity. We are focused on building more connected, customer-informed experiences across the full educator journey—from curriculum to professional learning to platform and support.

Our long-term vision is to become a true partner in impact—not just delivering curriculum, but supporting educators in achieving outcomes at scale.

Job Purpose

Reporting to the Chief Learning and Product Officer, the Vice President, Serviceswill serve as the general manager of Great Minds’ services product line.  Great ideas only become great classrooms when the people leading them are supported well. Great Minds services, professional learning and coaching, are how that happens: long-haul partnership that helps teachers and district leaders rise to ambitious curriculum, in classrooms every week and in strategic conversations with leadership every month. The Vice President, Services will be the general manager of that work, owning the strategy, quality, and performance of our services so every district gets support that is rigorous, human, and built to last.

The Vice President, Services will lead more than 200 facilitators and coaches along with a services operations team that ensures the right resourcing to meet district and teacher needs.  In addition, the Vice President, Services will work across Research, Learning, Sales and Marketing to connect services to stronger implementation and student outcomes.

Responsibilities

• Own the services portfolio and its market fit:

  • In partnership with the Chief Learning and Product Officer and the leadership team of the Learning and Product team, set the strategy for the services product line, including which offerings Great Minds should develop, improve, scale, or retire and how to scale across our diverse market.

  • Define the right mix of free and paid support, and of digital, virtual, and in-person services.

  • Determine which needs can be met through scalable foundational support and where customers need paid expertise, coaching, or more intensive partnership.

  • Use customer needs, implementation evidence, field feedback, and service performance to identify gaps in the portfolio and opportunities for new offerings.

  • Partner with Research & Content to develop service content that is instructionally strong, practical for educators, and suited to each offering’s purpose and format.

  • Partner with Sales & Marketing to define the value, audience, positioning, and sales guidance for each offering. Ensure customer commitments match what Great Minds can deliver well.

  • Partner with the VP of Product to build an integrated product offering that provides direct and real-time training and support aligned to our instructional vision and training approach. 

  • Partner with Finance and Revenue Operations on pricing, cost to serve, revenue, and margin, making deliberate choices about where to standardize and where to provide more tailored support.

• Deliver excellent professional learning:

  • Establish clear standards for high-quality professional learning, including the knowledge and practices participants should take back to their schools and classrooms.

  • Define and monitor measures of delivery quality, participant learning and application, and contribution to implementation progress.

  • Create a model for national consistency and regional stewardship, specifying where content and delivery should be common and where adaptation to local context is valuable.

  • Use observation, participant feedback, and implementation evidence to identify variation in quality and improve offerings and delivery.

• Build and develop the delivery workforce:

  • Lead the strategy for selecting, onboarding, certifying, developing, and managing over 200 full-time and part-time facilitators and coaches.

  • Ensure the workforce has the product, instructional, facilitation, and learning expertise required by Great Minds’ evolving implementation approach.

  • Develop leaders who can observe delivery, give useful feedback, and strengthen the performance of their teams.

• Oversee operations and scale:

  • Lead the Service Operations function and hold it accountable for reliable staffing, scheduling, deployment, capacity planning, utilization, systems, and service economics.

  • Work with the Service Operations leader to match workforce capacity to demand, protect delivery quality as volume grows, and improve the efficiency and reliability of fulfillment.

  • Build service models, content, workforce practices, and operating systems that can scale without losing the elements that make services effective.

• Connect services to implementation and outcomes:

  • Partner with Success to ensure services address customer goals, context, and implementation needs.

  • Ensure evidence from facilitators and coaches informs customer support, portfolio decisions, and Great Minds’ broader understanding of implementation.

  • Partner with Research to assess whether services produce the intended changes in educator knowledge, practice, and implementation, and use those findings to improve the portfolio.