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Emma Sleep

Direct-to-consumer, German-engineered mattresses online

Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeOberhausen, GermanyIn-person

About the Job

Requirements

  • At least 2–3 years of experience as a Store Manager in retail.
  • Demonstrated success in increasing revenue and managing key performance indicators.
  • Experience leading and coaching a medium-sized team in a high-revenue-volume store.
  • Experience providing personalized customer advice and working with premium products.
  • Fluent German and at least business-fluent English.

Responsibilities

  • Take responsibility for the store and the success of the team.
  • Analyze key performance indicators and develop action plans with the team to achieve targets.
  • Coach the team in handling high consultation volumes and ensure an excellent customer experience.
  • Coordinate collaboration with external service providers for smooth store operations.
  • Monitor purchasing and customer trends and derive effective decisions from them.
  • Consistently implement visual merchandising standards to maintain an impeccable store presentation.
  • Own the store’s online reputation by professionally responding to customer reviews and questions.

About the Company

Emma Sleep

Direct-to-consumer, German-engineered mattresses online

Emma Sleep designs and sells high-quality sleep products, including the Emma Original mattress and related sleep accessories. The core mattress uses a multi-layer foam construction with over 100 points of support to distribute body weight, relieve pressure, and maintain good edge support, and it suits back, side, and stomach sleepers with customizable comfort. The company operates primarily online, selling direct to consumers and offering fast shipping (typically 3–5 business days) across Europe and beyond. Its differentiators include German engineering, a focus on pressure relief and spinal alignment, and a direct-to-consumer, online-first model that supports easy, direct purchasing. The goal is to provide premium, comfortable sleep solutions that promote health and well-being while expanding access to their products through international markets.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Frankfurt, Germany
Founded
2013

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