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Natural Grocers

Provides natural, organic groceries plus education.

Grocery Assistant

Retail Store ManagementUpdated on Nov 11
Full-timeBismarck, ND, USA$20 /hrIn-person

About the Job

Requirements

  • Ability and desire to provide customer service as a top priority, including initiating customer contact and conversations about products, events, and services, actively engaging customers, and following through.
  • Demonstrated leadership skills.
  • Ability to train and develop others.
  • Ability to manage changing priorities and stay focused on the task at hand.
  • A sense of urgency in completing tasks.
  • Customer service skills.
  • Strong organization and attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Must be able to pass food safety training courses and/or certifications required by law and maintain current certifications, including registration where applicable.

Responsibilities

  • Provide customer service, including initiating customer contact, engaging customers, and following through.
  • Exemplify integrity, responsibility, and excellence and adhere to company policies.
  • Create inviting, full, and shoppable departments.
  • Assist the Grocery Department Manager with ordering for grocery and bulk departments and maintaining accurate inventory levels.
  • Assist the Grocery Department Manager in managing margins, cost of goods, and department profitability by minimizing shrink and maximizing effective purchasing.
  • Ensure in-stock products and conditions meet company standards.
  • Offer and follow up on special orders.
  • Merchandise shelves, endcaps, and dynamic displays.
  • Assist with and participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assist with training and monitoring department personnel, including assigning tasks and following up on their completion.
  • Conduct active and passive demonstrations.
  • Work with the Department Manager to address department performance issues.
  • Support store opening and closing activities, including Daily Sales Reports, cash handling, and cashier closeout responsibilities.
  • Handle register functions, including backup cashiering, customer returns, customer complaints, and register shift changes, including scheduled breaks.
  • Maintain the safety and security of customers and employees.
  • Answer customer questions according to company standards and policies, including using Structure/Function statements and/or statements of nutritional support.
  • Continually increase product knowledge.
  • Use SAP, inventory management software, email, and other information systems programs as needed.
  • Perform hands-on work as needed to complete tasks and support store operations.

Desired Qualifications

  • One year of retail experience in a grocery or retail environment is preferred; a natural foods background is a plus.
  • One year of experience supervising others is preferred.

About the Company

Natural Grocers

Provides natural, organic groceries plus education.

Natural Grocers offers more than 30,000 natural and organic groceries, supplements, body care, and household products at affordable prices. It also provides free science-based nutrition education, counseling, and cooking demonstrations led by knowledgeable staff. The company uses its in-store programs and literature to help customers access accurate nutrition information and healthier options. Its differentiators include a strong commitment to low prices, high standards for product quality, and ongoing education for the community, all aimed at helping people achieve wellness through nutrition. The goal is to empower the community to maintain a nutritious, affordable diet by combining product access with education.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Lakewood, CO
Founded
1955

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