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All Accor

Global hotel management, franchising, loyalty program

People & Culture Manager

Generalist Recruiting +1Updated on Nov 11
Full-timeChennai, Tamil Nadu, IndiaNo salary listedIn-person

About the Job

Responsibilities

  • Review and update People & Culture policies, procedures, and other human resources materials.
  • Monitor present and future trends in the local labor situation and social legislation, and make recommendations to management.
  • Monitor administration of the Performance Appraisal Program and advise department heads on the process.
  • Ensure employees comply with hotel policies and procedures and government regulations pertaining to employment practices.
  • Prepare and submit periodic People & Culture reports to management.
  • Counsel hotel personnel as needed on career planning, training and development, and employee relations.
  • Investigate and review disciplinary actions to ensure compliance with labor law and hotel rules and regulations; discuss appropriate action with department heads and recommend final results in consultation with the General Manager.
  • Oversee the organization and execution of employees’ social, athletic, and recreational activities.
  • Maintain good working relations with all departments and professional external contacts.
  • Develop and implement recruitment procedures and strategies to attract qualified candidates for hotel vacancies.
  • Analyze hotel manpower requirements.
  • Coordinate with hiring managers on recruiting qualified personnel, subject to divisional head and General Manager approval and established standards, policies, and procedures.
  • Interview, select, and recruit direct reports.
  • Identify and develop team members with potential.
  • Conduct performance reviews and manage performance issues within the team.
  • Monitor team members’ performance, attitude, and professionalism.
  • Develop, conduct, and maintain staff training programs for team members, focusing on development needs and providing skills to meet changing business needs.
  • Attend briefings, meetings, and trainings as assigned by management.
  • Maintain a high standard of personal appearance and hygiene.
  • Be aware of hotel fire, life-safety, and emergency procedures.
  • Perform other reasonable duties assigned by the hotel.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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