Bilingual Community Engagement Specialist
$18.17 - $19.52/hr+ Performance-based incentive bonuses
Mid
Associate's
Charleston, WV, USA
Hybrid
Social & Community ServicesCommunity Outreach & Programs
About the job
Requirements
- Three or more years of experience in community outreach, teaching, or facilitation is strongly preferred; healthcare experience is a plus.
- An associate's degree is preferred; five or more years of relevant experience may be considered in place of a degree.
- Experience creating or supporting a community of 500 or more members.
- Ability to use web-based and app-based systems.
- Reliable transportation for home visits and willingness to travel 20–50 miles.
- Availability to work outside regular business hours when needed.
- Willingness to complete pre-employment drug testing and background checks.
- Bilingual ability in English and Spanish is a plus.
- Ability to safely and consistently drive to public places up to 30 miles from home.
- Ability to frequently carry up to 30 pounds of supplies.
- Ability to frequently stand and speak publicly, including projecting one's voice indoors and outdoors in front of groups.
- Ability to routinely sit, stand, and walk to interact effectively with members for the duration of each event.
- Ability to see and hear well enough to interact with members by phone and in person and respond to member questions.
- Ability to use a computer to view, enter, and update information in different systems.
- Ability to communicate effectively with members in person or virtually.
Responsibilities
- Lead the Connect for Life program using Wider Circle's developed curriculum to build trust and promote health.
- Lead virtual and in-person events and create a community of connected members where members connect with one another, attend events frequently, and support each other.
- Strategically plan and host virtual and in-person events to foster member relationships and contribute to positive wellness outcomes.
- Search for event venues, prepare for events, and contact members to confirm attendance.
- Proactively contact members to encourage participation in Chapter events and group activities, conduct one-on-one home visits, and facilitate monthly engagement.
- Meet monthly requirements for member engagement and attendance, and help members solve care needs.
- Record member outreach, attendance, and contact attempts in Wider Circle's online digital systems in a timely manner for tracking and reporting.
- Identify natural community leaders and invite them to serve as Wider Circle Ambassadors to enhance member connections and event coordination.
- Connect with prospective members and develop personalized plans to enroll them in the Connect for Life program through phone calls, one-to-one in-person engagement, or events.
- Serve as a liaison connecting members to their health plans and to each other.
- Support members in accessing healthcare services and doctor appointments and help them close care gaps.
- Meet membership engagement and growth goals and monitor outcomes through attendance, feedback, and other relevant data.
- Manage time and track and report hours worked in a remote environment.
- Conduct in-home visits to reach members who have not been contacted, review their needs, and encourage them to attend events, as required by location and company need.
Desired Qualifications
- Healthcare experience.
- Experience in community outreach, teaching, or facilitation.
- Bilingual ability in English and Spanish.
About the company
Wider Circle builds peer-led community care in local neighborhoods to improve health and reduce isolation. Members join a lifelong membership and participate in weekly health and social activities—bus tours, fitness classes, community gardens, and wellness workshops—organized through partnerships with healthcare providers and local organizations. Unlike traditional aging or disease-focused services, Wider Circle combines ongoing peer support with broad community activities and local partnerships to keep members engaged over time. Its goal is to boost health, independence, and social connections for older adults and others seeking better well-being.
Company Size
51-200
Company Stage
Series B
Total Funding
$38M
Headquarters
Redwood City, California
Founded
2015
Get referred to Wider Circle
See people who can refer or advise you
Simplify's Take
What believers are saying
- Highmark Wholecare expanded Wider Circle into six Pennsylvania counties on August 3, 2026.
- Wider Circle now operates Connect for Life in 14 states, widening payer sales reach.
- Menda Health expands longitudinal chronic-pain care, strengthening retention across Medicare Advantage and Medicaid.
What critics are saying
- California Health Care Foundation grant dependence exposes CalOptima revenue if funding ends in 2027.
- Peer-model commoditizes fast; Highmark, ApolloMed, and plans can replicate community programs.
- If outcomes lag or utilization drops, payer renewals collapse and Medicare Advantage growth stalls.
What makes Wider Circle unique
- Connect for Life uses peer-led circles, not episodic telehealth, to drive adherence.
- Wider Circle won CalOptima Health's D-SNP and Highmark Wholecare programs in 2026.
- Menda Health acquisition adds structured virtual chronic-pain group care for seniors.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- Paid Vacation
- Employee Assistance Program
- Health Care FSA
- Dependent Care FSA
- Health Savings Account
- Voluntary Disability Benefits
- Basic Life and AD&D Insurance
- Adoption Assistance