Benefits and Compliance Manager

Overview

Are you passionate about creating exceptional employee experiences while driving compliance excellence? We’re looking for a dynamic and detail oriented Benefits and Compliance Manager to lead and elevate our employee benefits programs and HR compliance initiatives. In this high impact role, you’ll serve as a trusted partner to employees, leadership, brokers, and vendors while helping shape programs that support our people, strengthen our culture, and drive organizational success.

The Benefits and Compliance Manager is responsible for the administration, coordination, and continuous improvement of Quiddity's employee benefits and compliance programs. This role ensures benefit programs are delivered effectively, remain compliant with applicable regulations, and continue to meet the evolving needs of employees and the business.

As a key member of the HR team, the Manager will oversee benefits operations, compliance activities, vendor relationships, reporting, and audits while identifying opportunities to improve program effectiveness, employee engagement, and cost efficiency. The position partners closely with brokers, carriers, Payroll, and HR leadership to deliver a seamless and positive employee experience.

Responsibilities

Benefits:

Responsible for managing and administering benefits and 401(k), serving as the subject matter expert in all areas of employee benefits.

Acts as primary liaison with benefits broker to research and develop benefits offerings for HR Director.

Creates Quiddity's wellness programs.

Interfaces directly with insurance carriers to research and resolve benefit eligibility and enrollment issues. Resolves complex individual employee benefit issues, acting as the liaison between Quiddity's insurance providers and employees as a part of the benefits issues escalation process.

Administers benefits enrollments and terminations, COBRA, FMLA, claims related to disability, accident and death, 401(k) administration including rollovers, distributions, hardships, compliance and drug testing programs, and other benefits programs that are offered by Quiddity.

Manages 401(k) administration supports 401(k) advisory committee.

Sets up and maintains HRIS related benefits systems including electronic enrollment process, codes and premium calculation tables for all benefit plans.

Performs various audits comparing detailed reports from multiple systems, reconciles and corrects records, as necessary.

Monitors lost-time injuries/ illnesses and worker’s compensation claims; reviews injury/illness and non-injury incident investigation reports and follows up, as necessary.

Manages and approves billing ,identifies and resolves billing discrepancies; and recommends payment of billing statements, for final approval.

Compliance:

Keeps current with changes in laws, industry trends, regulations, best practices, and employment law and makes recommendations as needed in order to maintain compliance.

Acts as the main point of contact with, and maintains relationships with our brokers, and alerts HR leadership to issues that need to be addressed.

Ensures Benefits and HR processes and documentation are meeting all legislative, client and internal business requirements: Recommends, develops, implements and revises Benefits and HR polices, as necessary.

Working with payroll and other groups, coordinates the preparation and submission-in a timely manner-of all required regulatory reports to appropriate government and other agencies. Coordinates all audits related to benefits and compliance requirements.

Works with other HR members to disseminate information to management and employees and to facilitate appropriate awareness and training

Works with senior leadership to develop plans and procedures to resolve identified issues or to meet business requirements.

Is the first point of contact for all inquiries related to HR compliance requirement, audits, reporting or issues. Act as a liaison with other departments to direct compliance issues for investigation and resolution.

Maintains reviews and recommends vendor invoices related to compliance and benefits services, for final approval by the head of HR.

Qualifications

To successfully perform the job an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor’s degree and a minimum of 5 years of progressively more responsible benefits and compliance experience in corporate environments or HR industry based certification/continuing education and a minimum or 7 years of progressively more responsible benefits and compliance experience in corporate environments.

• 5–7 years of experience in benefits administration and HR compliance.
• Experience working with brokers, carriers, or third-party administrators.
• Experience supporting multi-state workforce preferred.
• CEBS, CBP, PHR/SPHR, or SHRM-CP/SCP preferred

Other Job Skills:

• Experience building benefits plans in and administering HRIS; experience with Paycom a plus.
• Competent in Microsoft Office Cloud products – Word, Excel, PowerPoint.
• Knowledge of benefits procedures and laws and associated employment law.
• Experience supporting audits and regulatory filings.
• Working knowledge of ERISA, ACA, COBRA and HIPAA.

Competencies:

• Strong benefits background.
• Customer service focus: proven customer satisfaction with the ability to influence, drive change and deliver results.
• Initiative: able to identify and execute work priorities and functional improvements with minimal supervision.
• Discipline: able to work independently in a dynamic environment of change, challenge and deadlines.
• Organization: able to manage multiple competing priorities, clients and projects.
• Integrity: able to handle confidential and sensitive information in a professional manner.
• Influencer: able to influence and lead and build personal networks through positive relationships.
• Communication: good written and verbal communication skills with close attention to detail.
• Teamwork: enjoys working as a part of team to create results.
• Negotiation: experienced supporting vendor coordination and service issue resolution.
• Interpersonal effectiveness: self-aware and comfortable interacting with a range of levels of employees and managers.
• Analytics: Ability to analyze data and identify trends.

About Us

Quiddity is an award-winning, full-service civil engineering, planning, environmental, and surveying firm. We deliver forward-thinking solutions for both public infrastructure and private development projects. With a team of over 700 professionals across 14 offices in Texas and Florida, our design and consulting expertise spans from wastewater treatment and highway design to multi-family housing and master-planned communities. Since 1976, we've been committed to building strong communities—inside and out. This dedication has earned us a place among Engineering News-Record’s Top 200 Design Firms and regular recognition as a Best Place to Work by regional and local publications. Discover more at quiddity.com.

Benefits

• Competitive Compensation
• 4 ½ Day Work Week
• Paid Time Off
• Health Care Plans (Medical, Dental, & Vision)
• Retirement Plan 401k with Quiddity matching
• Profit Sharing
• Life Insurance (Basic, Voluntary, & AD&D)
• Paid Family Leave
• Short Term & Long Term Disability Insurance
• Other Benefits

EEO STATEMENT

Quiddity is committed to providing equal opportunity to all qualified applicants and its employees. Quiddity strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, military or veteran status, sex, gender, sexual orientation, citizenship status, protected activity or any other status or classification protected by applicable federal, state, and/or local laws.

NOTICE TO THIRD PARTY AGENCIES - Quiddity does not accept unsolicited resumes from recruiters or employment agencies. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Quiddity. Without a signed Recruitment Fee Agreement, Quiddity will not consider or agree to payment of any referral compensation or recruiter fee. Suppose a recruiter or agency submits a resume or candidate without a previously signed agreement. In that case, Quiddity explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.