AdvisaCare

Home Health Intake Coordinator

Clinical Support & Patient AdministrationPosted on Nov 9

Full-timePortage, MI, USANo salary listedIn-person

About the Job

Requirements

Knowledge of Medicare is preferred.
Experience with insurance websites such as CareCentrix, Availity, and Priority is preferred.
Knowledge of Wellsky/Kinnser Agency Manager is preferred.
Experience coordinating with internal and external contacts, including referral sources and internal teams.
Eligible to work in the United States.
Available for weekend referral on-call rotation.
High school diploma or GED.
At least one year of insurance verification, insurance authorization, or medical billing experience.

Responsibilities

Obtain detailed and accurate benefit information from insurance companies by website or phone.
Validate and document payor information, such as patient name and date of birth, in the Wellsky/Kinnser system.
Document benefit information, including deductibles, co-pays, co-insurance, and out-of-pocket maximums, in the patient’s chart.
Obtain start-of-care authorization for managed-care cases that do not require clinical documentation.
Verify all pre-operative patients before their scheduled surgery.
Monitor the task-flow screen daily and continuously for insurance issues, including verifying Medicare eligibility, completing insurance verification, reviewing eligibility alerts, obtaining initial authorization, and re-verifying insurance at recertification and resumption of care.
Monitor orders needing to be sent to physicians and follow up with physician offices as necessary.
Assist the intake department, discharge planners, and referral sources with contracted insurance issues and patient placement, including obtaining documentation needed to initiate services.
Contact physician offices or patients to obtain information or clarify benefits.
Schedule clinical staff after insurance verification and authorization are complete.
Assist the billing department with various billing duties.

Desired Qualifications

Knowledge of Medicare.
Experience with insurance websites such as CareCentrix, Availity, and Priority.
Knowledge of Wellsky/Kinnser Agency Manager.

Home Health Intake Coordinator

AdvisaCare · Portage, United States · Full-time · Posted 2026-11-09

Workplace: on_site

Department: Administrative

Description

AdvisaCare Home Health is currently accepting resumes for a full-time Home Health Intake Coordinator to join our team at our Kalamazoo/Portage location!

The Home Health Intake Coordinator is responsible for ensuring that benefit information, initial authorization and patient liability are obtained prior to the clinical staff starting care. This position also includes scheduling of clinical staff and tracking orders and other pertinent documentation from physicians/ referral sources. Utilization of Wellsky/Kinnser Agency Manager as EMR platform.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for obtaining detailed and accurate benefit information using websites or phone for all insurance companies.
Validate and document all payor information such as patient name, DOB etc., in the Wellsky/Kinnser system.
Clearly document benefit information such as deductibles, co-pay, co-insurance and out of pocket maximums in the patient’s chart.
Obtain start of care authorization for managed care cases not requiring clinical documentation.
Verification of all pre-operative patients prior to scheduled surgery.
Daily/continuous monitoring of task flow screen related to all insurance issues including, but not limited to the following: verify Medicare eligibility, complete insurance verification, review eligibility alerts, obtain initial authorization, re-verify insurance at recertification and resumption of care.
Daily/ continuous monitoring of orders needing to be sent to physicians and follow-up with physician offices as necessary.
Assist intake department, discharge planners and referral sources with contracted insurance issues and patient placement, including obtaining necessary documentation for patient initiation of services.
Responsible for contacting physician offices or patients for information or to clarify benefit.
Scheduling clinical staff once insurance has been verified/ authorization obtained.
Assist billing department with various billing duties.

Requirements

QUALIFICATION REQUIREMENTS

Knowledge of Medicare preferred.
Experience with insurance websites such as CareCentrix, Availity, Priority, etc. preferred.
Knowledge of Wellsky/Kinnser Agency Manager is preferred
Experience coordinating with others both internally and externally, including referral sources and internal teams.
Eligible to work in the United States.
Available for weekend referral on-call rotation.

EDUCATION/EXPERIENCE

High school diploma or GED
Minimum of one (1) year insurance verification, insurance authorization or medical billing experience.

Benefits

We offer medical/dental/vision benefits, 401K Plan, as well as vacation/sick time and paid holidays.

Join the AdvisaCare family and let's make a difference together!

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About the Company

AdvisaCare

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
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