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Auburn University

ITS Help Desk Assistant

IT Service Desk & End User SupportUpdated on Nov 10
Part-timeMontgomery, AL, USANo salary listedIn-person

About the Job

Requirements

  • Experience with computer hardware and software is desired.
  • Ability to commit to the work schedule established each semester and arrive on time consistently.
  • Ability to communicate effectively and congenially in spoken and written English.
  • Ability to work independently with minimal supervision.
  • Ability and willingness to provide friendly, reliable, customer-service-oriented and solution-oriented assistance.

Responsibilities

  • Provide technical support and assistance by telephone, Zoom virtual meeting, email, and on-site for password resets, wireless network connections, Canvas support, basic computer setup, and other technical support as needed.

Desired Qualifications

  • Experience with computer hardware and software.

About the Company

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