ITS Help Desk Assistant
Auburn University
ITS Help Desk Assistant
Auburn University
| Provide technical support and assistance via telephone, Zoom virtual meeting, email and on-site for: password reset, wireless network connection, Canvas support, basic computer setup and other technical support as needed. |
Experience with computer hardware and software (desired).
| • Friendly, enthusiastic, and reliable with a willingness to learn. • Ability to commit to the work schedule established each semester and to arrive on time for work consistently. • Helpful with a customer service oriented and solution-oriented attitude. • Ability to communicate effectively and congenially in spoken and written English. • Ability to work independently with minimal supervision. |
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