Engineering Manager-Consumer Subscriptions @ Coursera

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024.

Coursera partners with over 325 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We’re seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.

Job Overview:

Coursera is an engineering-first company. Our teams are responsible for maintaining a scalable and reliable platform, in addition to building interactive products for the worldwide learner community. We are made up of teams ranging from Development Infrastructure, Growth, Learner/Consumer Experience, Content Platform, and SDET Engineering. Every day, Engineering teams collaborate with cross-functional partners, including other engineers, data scientists, and product managers.

The Subscriptions team is at the heart of Coursera’s mission, responsible for driving the majority of the company’s revenue through our flagship offering, Coursera Plus. This multidisciplinary team includes backend and frontend engineers, product managers, designers, and data scientists. We are tasked with expanding Coursera Plus globally, enhancing subscription tiers, managing enrollment across all content, overseeing the financial aid program, optimizing pricing strategies, and running experiments to boost conversion through the enrollment flow.

We are seeking a highly skilled Engineering Manager to lead our Subscriptions team. This role requires a blend of technical acumen, team leadership, and a keen understanding of our customers and business needs. You will play a pivotal role in shaping the future of education by making our learning resources more accessible and valuable to learners worldwide.

Responsibilities:

Mentoring: Acting as a role model, aiding in career development conversations, inspiring engineers, providing feedback.
Hiring: Building a vision of team skill sets, identifying key growth areas, and being an effective partner in the overall recruiting efforts.
Product enablement: In partnership with the product team, acting as a curator of a vision, discussing needs with stakeholders, prioritizing, empowering the team to drive forward key initiatives, running sprint planning meetings, and standups.
Platform leadership: balancing effective product feature delivery against managing tech debt and creating a delightful and best in class product platform to accelerate many different initiatives.
Mediating: Fostering inclusive spaces that ensures everyone on the team feels empowered, engaged and able to openly share concerns and ideas.

Basic Qualifications:

2+ years in an engineering management position and 3+ years as an engineer/developer.
Confident leadership (integrity, transparency, inspiration, empowerment)
Emotional intelligence (empathy, humility, patience, communication skills)
Problem-solving (creativity, technical rigor, intelligence)
Excellence in ambiguous and complex situations (clarity of vision, boldness, grit)

Preferred Qualifications:

Familiarity with A/B testing, data analysis, and making data-driven decisions.
Experience working in a subscription-based or e-commerce company, with a focus on optimizing conversion funnels and revenue streams.
Experience working on Growth teams with a focus on optimizing revenue, including expertise in developing and executing strategies for user acquisition, retention, and monetization.
Strong technical expertise in both backend and frontend development technologies.
Proven ability to be product-savvy, with a deep understanding of user experience and the ability to contribute to product strategy discussions.

If this opportunity interests you, you might like these courses on Coursera:

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Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.

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