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Accenture

Advises businesses and runs their technology

Commerce Functional Lead

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeToronto, ON, Canada$108.8k - $220.4k /yrHybrid

About the Job

Requirements

  • At least 5 years of full lifecycle implementation experience using various software development lifecycle methodologies.
  • At least 3 years of experience coordinating projects, leading functional workstreams, facilitating functional discussions, and supporting scope and solution decisions for commerce implementations.
  • At least 3 years of experience deploying, implementing, or relaunching commerce applications such as Adobe Commerce (Magento), Salesforce Commerce Cloud, Shopify, or SAP Commerce (Hybris).
  • At least 3 years of functional experience with eCommerce platforms and technologies, including commerce business processes, requirements definition, solution design, and implementation best practices.
  • Demonstrated experience with composable and headless commerce concepts, architectures, and implementation approaches.
  • A high school diploma or GED is required.
  • French proficiency, written and verbal, is a bonus qualification.
  • Experience gathering high-level business requirements and translating them into detailed functional specifications and supporting documentation, including requirements traceability matrices, workflow diagrams, and use cases, is a bonus qualification.
  • Experience collaborating with UX/UI designers and front-end and back-end development teams to deliver integrated digital commerce solutions is a bonus qualification.
  • Experience supporting multilingual and/or multichannel commerce implementations is a bonus qualification.

Responsibilities

  • Plan and perform analysis of commerce activities and functions, and guide the subsequent design, implementation, or improvement of commerce applications.
  • Offer suggestions and recommendations during commerce solution design and execution to ensure the project team understands business intent.
  • Serve as the bridge between business teams and technical resources during development and implementation to ensure requirements and dependencies are understood.
  • Provide insights and recommendations on best practices and drive client teams toward optimal decision-making across global digital strategy and governance.
  • Maintain a general understanding of overall application architecture.
  • Outline solution pros and cons and present a forward-thinking approach for short- and long-term business use cases.
  • Provide oversight across analytics setup and configuration.
  • Drive the framework for interfacing and integrating with third-party applications.
  • Help identify the technical feasibility of requirements, call out gaps, and raise issues.
  • Apply knowledge of agile development and user story and backlog management.
  • Lead and contribute to defining commerce governance procedures, business requirements, functional designs, and workflows for creating, managing, and publishing buying experiences.
  • Assist with business process redesign, roadmap planning, and identifying touchpoints through multichannel applications.
  • Mentor and coach team members by sharing knowledge and perspectives on commerce management initiatives and maintaining open dialogue with colleagues and clients.
  • Support strong client relationships by building trust, rapport, and working relationships with key sponsors, stakeholders, and team members.

Desired Qualifications

  • French proficiency, written and verbal.
  • Experience gathering high-level business requirements and translating them into detailed functional specifications and supporting documentation, including requirements traceability matrices, workflow diagrams, and use cases.
  • Experience collaborating with UX/UI designers and front-end and back-end development teams to deliver integrated digital commerce solutions.
  • Experience supporting multilingual and/or multichannel commerce implementations.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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