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Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are hiring a Lead Product Manager to lead Finance data and AI products that improve forecasting, planning, revenue analytics, and controllership. You will set the vision and roadmap for AI-enabled capabilities that increase accuracy, speed, and confidence in Finance decision-making.

This position is an individual contributor role reporting to the Director, Product Management.

Responsibility

Own the end-to-end vision, strategy, and roadmap for Finance data and AI products that power forecasting, quarter-close, opex management, and GTM performance management for Docusign
Define and evolve the metrics and governance (ACV, ARR, Bookings, Revenue, pipeline, retention, unit economics, core SaaS KPIs) so it is AI-ready, consistent, explainable, and aligned to external reporting, planning, and leadership decision workflows; lead enterprise-wide rollout and adoption
Partner with Corporate Finance, Business Operations, and Product to identify high-impact AI use cases across forecasting, planning, close and consolidation, and performance management and translate these into clear problem statements, data/AI use cases, and measurable success criteria
Work with Data Engineering, Analytics, ML, and Platform teams to design robust, governed data and feature pipelines with high data quality, observability, lineage, SLAs, privacy-by-design, financial controls, and audit readiness
Define, prioritize, and deliver AI capabilities such as forecasting models, propensity and churn predictions, recommendations, anomaly detection, scenario simulations, and natural language assistants for self-serve insights—along with experimentation design, offline evaluation, online A/B testing, and post-launch performance monitoring
Drive adoption of AI products by shaping intuitive user experiences and iterating based on qualitative feedback and quantitative usage signals
Build and maintain portfolio-level prioritization frameworks (impact models, effort sizing, cost/benefit analysis) and align leaders through concise product narratives, PRDs, roadmap reviews, and business reviews
Establish and report operating metrics for AI products; communicate progress, trade-offs, risks, and decisions to executive stakeholders
Stay current on AI/ML and generative AI trends and proactively bring forward new capabilities, tools, and patterns that create leverage for Docusign's business

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

12+ years of Finance and Product Management leadership, scaling SaaS operations and enterprise data products to drive business transformation and cross-functional change management
Experience developing concepts and theories by connecting data across business domains
Experience delivering ML/AI-powered features from concept through adoption

Preferred

Familiarity with LLMs, predictive modeling, retrieval/grounding, and risk/guardrails
Excellent stakeholder management and storytelling and ability to align Finance and Engineering leaders on outcomes and tradeoffs
Bias for action and clarity in ambiguous domains; consistent record of shipping impactful products in matrixed environments
Strong business acumen with a track record of communicating the data story to diverse audiences

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $186,100.00 - $300,550.00 base salary

This role is also eligible for the following:

Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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Lead Product Manager

Finance, AI

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