Claims Adjuster

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

Overview:

FM has an immediate opening for a claims adjuster, preferably with a commercial property claims and/or engineering background to work in the Parsippany, NJ or Manhattan, NY office of New York Operations.

Responsibilities:

• The Claims Adjuster works alone or with a team in assisting in determining the extent of coverage afforded under the clients’ insurance policies while providing direction and assistance to the client with loss mitigation, salvage, restoration of production, claims preparation and subrogation. In addition, the incumbent retains, manages, and controls internal and external consultants, as needed such as Cause & Origin investigators, Building and Machinery Appraisers, Forensic Accountants to aid in the measurement of the losses.
• Depending on the experience level, the incumbent is assigned Property Damage and Business Interruption losses, of varying degrees of size and complexity generally in excess of $500,000 and often in excess of $1,000,000 within the Operations geographical area of coverage, or as otherwise directed by the Operations Claims Manager.
• An engineering degree (or equivalent experience) is required due to the technical nature of our losses. Project management and technical assessment of critical path is often needed on losses. Jurisdictional licensing may be necessary in some cases. Formalized training, including classroom, office and field-based will be provided.
• The position is primarily office based with required field work. The candidate must be willing to travel, sometimes with short notice, and work out of town as needed in order to effectively manage assigned losses. Approximately 10% travel can be expected.

Qualifications

Education
Bachelor’s degree in Engineering or other applicable discipline, or equivalent experience.

Experience
2 or more years of commercial property claims experience.

Skills

• An understanding of claims processes and procedures
• Interpersonal skills including negotiating and consulting
• Excellent written and oral communication skills.

Must be organized and possess ability to make quick and sound recommendations

The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM ’s comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work and time off, including vacation and sick time. ​

​FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.