U.S. Renal Care

Dialysis services provider for renal care

Dialysis Facility Administrator

Clinical Support & Patient AdministrationUpdated on Nov 10

Full-time

About the Job

Requirements

Demonstrated ability to function in a leadership position and perform in new and emergent situations with sound judgment.
Demonstrated analytical and problem-solving skills.
Strong time-management and organizational skills.
Demonstrated working knowledge of English and ability to communicate verbally and in writing.
Basic computer skills, including Microsoft Word, Excel, and Outlook; proficiency in all USRC clinical applications is required within 90 days of hire.
Must meet applicable, specific state requirements.
Must be a full-time employee of the Company and available to clinic staff during clinic hours.
Current RN license in the applicable state, maintained as current and in good standing, if serving in the nursing-qualified Administrator role; otherwise, a designated Registered Supervising Nurse with the qualifications must be present.
Must have 18 months of RN experience, including 6 months in nursing care of a patient with kidney failure, if serving in the nursing-qualified Administrator role; otherwise, a designated Registered Supervising Nurse with the qualifications must be present.
CPR certification is required within 90 days of hire, if serving in the nursing-qualified Administrator role; otherwise, a designated Registered Supervising Nurse with the qualifications must be present.
Must be able to distinguish all primary colors, if serving in the nursing-qualified Administrator role; otherwise, a designated Registered Supervising Nurse with the qualifications must be present.
Must meet any practice requirements for the applicable state, if serving in the nursing-qualified Administrator role; otherwise, a designated Registered Supervising Nurse with the qualifications must be present.

Responsibilities

Manage the clinic’s daily operations and overall functioning.
Plan patient and staff schedules to ensure effective staffing levels, ensure staff meet required qualifications, and implement processes to improve patient health and reduce missed treatments or hospitalizations.
Ensure compliance with federal, state, and local laws and regulations; maintain required certifications; implement corrective action plans; and maintain and submit required clinic records.
Meet clinic financial targets, including budget, labor costs, supply costs, and expenditures.
Lead and promote the quality management program through education, staff involvement, QAPI meetings, and quality improvement committees to achieve corporate quality targets and patient outcomes.
Respond to patient inquiries or complaints and ensure high-quality customer care.
Review and act on incident reports as required and report at the monthly QAPI meeting.
Ensure a safe and sanitary environment, maintain equipment, ensure appropriate supply inventory, and assist with maintenance and cleaning of equipment and supplies.
Lead clinic staff by promoting teamwork, communicating effectively, taking accountability, and enabling high-performing teams.
Collaborate with the Medical Director and physicians and maintain positive relationships with area hospitals, agencies, vendors, and the community.
Assume, or designate a qualified Registered Nurse to assume, Charge Nurse and Registered Supervising Nurse responsibilities as needed.
Fulfill facility CEO responsibilities when delegated by the Governing Body.

Desired Qualifications

One year of previous dialysis management experience is preferred.

Overview

OUR MISSION

At U.S. Renal Care, we’re changing the lives of everyone living with kidney disease.

OUR DIVERSITY IS OUR STRENGTH

At USRC, we are building a culture of diversity and inclusion where each employee has a voice, and every team member is valued for their individual talents. Our common purpose is the pursuit of excellence for our patients and our shared values lived out through compassion for one another.

A PATH FOR SUCCESS

When you join U.S. Renal Care, your journey begins with training programs to set each new employee on a course for success. Ongoing development ensures every team member remains fully supported and empowered to chart their career path towards growth and opportunity.

INSPIRATION and GROWTH

USRC is also dedicated to open communication that fosters dialogue and understanding of our vision and goals. We recognize and reward innovation to inspire one another as we endeavor to lead our industry in the highest quality of care for our patients.

Responsibilities

How You'll Change Lives

As a Dialysis Facility Administrator (FA) at US Renal Care, you’ll directly impact the quality of
care our patients receive by being responsible for the overall daily management and operation of the clinic. You’ll report to the first line regional operational management (Area Director, Regional Director, or VP Operations, depending on the region). The incumbent in this role will also be responsible for facility operations in Amarillo, TX.

Operational Excellence. You'll keep the clinic running smoothly by planning patient and staff scheduling to ensure effective staffing levels, ensuring all staff meet required qualifications, and implementing processes to improve patient health and minimize missed treatments or hospitalizations. You’ll ensure the clinic is in compliance with all federal, state, and local laws and regulations and maintains all required certifications, implementing Corrective Action Plans as necessary and maintaining/submitting all clinic records, as required. You’ll meet all clinic financial targets, including budget, labor costs, supply costs, and expenditures.

Safety & Quality. You’ll ensure the highest quality care and achieve goals for corporate quality targets and patient outcomes by leading and promoting the quality management program, including education, staff involvement, QAPI meetings, and quality improvement committees. You’ll make sure patient needs are met by responding to inquires or complaints, ensuring the highest customer care. You’ll review and take action on any incident report, as required, and report at the monthly QAPI meeting. You’ll ensure a safe and sanitary environment, making sure all equipment is maintained, an appropriate inventory of supplies is available, and assisting with any tasks related to maintenance and cleaning of equipment and supplies.

Leadership. You'll demonstrate effective leadership for clinic staff by promoting teamwork, communicating effectively, taking accountability, and enabling high-performing teams. You’ll closely collaborate with the Medical Director and physicians and maintain positive relationships with area hospitals, agencies, vendors, and the community. You’ll be responsible for assuming (or designating a qualified Registered Nurse to assume) the Charge Nurse’s and Registered Supervising Nurse responsibilities, as needed. You may also fulfil the responsibilities of facility CEO, as delegated by the Governing Body.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements include:

Demonstrated ability to function in a leadership position and to perform in new and emergent situations with sound judgment.
Demonstrated analytical and problem-solving skills are required.
Strong time management and organizational skills required.
1 year previous dialysis management experience preferred.
Demonstrated working knowledge of the English language and ability to communicate verbally and in writing.
Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire.
Must meet applicable, specific state requirements. (See addendum for Administrator.

Additionally, if the nursing requirements listed below are not met, an individual may be placed in the Administrator role without them; however, in the absence of these qualifications, there must be a designated Registered Supervising Nurse at the clinic who does possess these qualifications:

Must be full-time employee of the Company and available to clinic staff during time clinic is open.
Current RN license in applicable state. License must be maintained as current and in good standing.
18 months as an RN with 6 months experience in nursing care of a patient with kidney failure.
CPR certification required within 90 days of hire.
Confirmation of ability to distinguish all primary colors.
Must meet any practice requirement(s) for the applicable state. (See addendum for Registered Supervising Nurse)

Benefit Details

All Full-Time employees are eligible for the following benefits:
* Medical / Pharmacy
* Dental
* Vision
* Voluntary benefits
* 401k with employer match
* Virtual Care
* Life Insurance
* Voluntary Benefits
* PTO

All Part Time employees are eligible for the following benefits:
* 401k with employer match
* PTO

About the Company

U.S. Renal Care

Dialysis services provider for renal care

U.S. Renal Care provides dialysis services for patients with chronic and acute kidney disease. Its clinics partner with leading physicians across the United States to deliver high-quality, patient-centric care. The service model centers on personalized treatment plans, with Medicare and other insurers reimbursing dialysis procedures as the main revenue source. The company targets growth by identifying areas with high patient demand and maintaining strong relationships with healthcare professionals. In short, it offers physician-supported, flexible dialysis care to diverse patients and aims to expand access where demand exists.

Company size: 1,001-5,000
Company stage: Growth Equity (Non-Venture Capital)
Total funding: $343.9M
Headquarters: Plano, TX
Founded: 2000

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