Our Company

Miso Robotics is transforming the restaurant industry, and making food workers’ lives better. Our signature product is an AI-powered kitchen robot named Flippy which automates the dangerous operation of a restaurant’s fry station and cooks all sorts of fried items. Flippy is powered by a sophisticated AI platform driven by our proprietary and patented technologies.

Miso is a well known first-mover in kitchen automation, AI, and robotics. The company has raised over $125 million from equity crowdfunding, which we believe makes it THE most successful crowdfunding story in history. It has successfully piloted its products with the most prominent global brands in food, and now it’s time for the company to scale.

The company recently added a new CEO and other senior leaders, including a new CTO – all of whom hold decades of experience operating growth companies.  Our CEO has a track record of successful exits, and we recently accepted a strategic investment and partnership from Ecolab (NYSE: ECL), a $70 billion public company which, as the global leader in sales of cleaning solutions to restaurants, truly knows how to operate at scale.  Our new leadership team is evolving the company’s culture from early stage to growth stage with new processes and disciplines, and is supported by a board that includes the former President and CTO of OpenTable.

With Ecolab’s support, we are building a world-class team, and are looking for more exceptional people to join us.

Our Values

• We live with a TEAM mindset - we win together.  
• We work relentlessly together to solve issues.
• We use polite and direct candor - ego has no place here.   
• We operate with rigor  - superb execution is a core skill.
• We are bought in, each of us is dedicated to the mission.
• Innovation is in our blood - we are intrepid.  
• We think big and we’re here to make an impact. 

Benefits We Offer

• Company equity
• Flexible Vacation 
• Comprehensive benefits 
• 401K plan
• Accelerated growth opportunities
• Free snacks  from our robot chefs

The Role

As a Senior Product Manager at Miso Robotics you will be our customers’ champion, driving the product life-cycle of new and existing robots and robot/AI services for restaurant kitchens. Your customer-centric approach will ensure you reflect a deep, well-informed understanding of customer needs and goals. You will lean on your comfort with technical concepts and align cross-functional teams to deliver products that solve real-world problems and create value for our customers. You will influence stakeholders across all levels of Miso using data-centric thinking rooted in voice-of-customer feedback you’ll collect, market research you’ll conduct, and rich telemetry data. You will launch your products and measure their success, while shaping your roadmap and in-market product improvements to maximize their value to restaurant kitchens everywhere. If you have an interest in the world where software and artificial intelligence meets hardware and customer experiences, this role is for you!

The pay range for this position is $145,000 - $165,000 + equity + benefits. Since the company does not yet generate revenue at scale, we all view our equity as being a key driver of why we choose to work at Miso. Our salary ranges are determined by data from our industry peers, the level of responsibility, job-related skills required, training, education, experience, and the current stage of Miso’s growth. The range posted for this role represents a range that Miso Robotics, in good faith, believes it is willing to pay at the time of this posting.
 

What You’ll Do

• Define products and features that integrate software, hardware, and services to provide frictionless commerce experiences. 
• Prioritize the customer experience and deliver great solutions while managing tradeoffs between technology, business, and customer needs.
• You will be building products with our software engineering team and defining product roadmap and features. 
• Write thorough product specifications for a variety of stakeholders, at both market level and brand level.
• Write clear, detailed explanations of products and their changes for customers and support staff.
• Establish and track the key performance indicators (KPIs) and metrics for the product portfolio.
• Research and understand the market needs, customer pain points, and competitive landscape. 
• Create and maintain product-related documentation in Confluence and JIRA.

Requirements:

• Bachelor’s degree in Business or Engineering (or other discipline, with 3+ years professional experience in an engineering or technical role) MBA preferred.
• 5+ years of experience in Product Management or Business Analytics, with at least 2 focused on technical products/services.
• 1+ years of experience working on hardware products.
• Experience crafting and building alignment on product roadmaps, with strong ability to balance complex trade-offs and iterate with input from stakeholders at all levels.
• Excellent communication and interpersonal skills.
• Highly self-motivated with strong leadership skills.
• Thrives in ambiguity. 
• Ability to work daily in our HQ in Los Angeles, CA (Pasadena).