One to two years of customer service experience in a warehousing environment, directly working with warehouse staff and inventory.
Solid personal computer skills, data entry skills, and good telephone etiquette.
Ability to maintain effective working relationships with warehouse and material-handling staff, customers, and management.
Ability to handle several tasks simultaneously accurately and efficiently.
Ability to maintain the customer database and dispatch system in real time.
Availability for overnight shifts from 6:00 p.m. to 6:00 a.m. on a three-day/four-day workweek schedule.
Responsibilities
Develop knowledge of customers, performance criteria, products, and inventories.
Work with the manager and warehouse staff on inventory accuracy, customer communications, billing issues, and scheduling inbound and outbound customers.
Accurately enter inventory shipments, orders, and goods received or shipped into the warehouse system.
Schedule deliveries and shipments.
Arrange incoming and outgoing product and adjust inventory levels accordingly.
Confirm appointments and follow up on deliveries and billing issues.
Perform other duties or projects assigned by management.
Description
Logistics One Warehousing is looking for a Warehouse Clerk with experience in distribution, warehousing, and shipping/receiving. This is a great opportunity to get involved with a company that has thrived in logistics, warehousing, and brokerage services for over 25yrs in the North East Region.
Responsibilities & Duties
Understand and develop knowledge of customers, performance criteria, products and inventories. Work with Manager and Warehouse staff on inventory accuracy, customer communications, billing issues, scheduling of in-bound/out bound customers.
Enter data regarding inventory shipments, orders, goods in/out, accurately into Warehouse system, Schedule deliveries/shipments, arrange for incoming and outgoing product and adjust inventory levels accordingly.
Other job duties or project as assigned by management
Shift: Overnights, 6pm-6am - 3 Day 4 Day work weeks
Requirements
Experience: We are seeking a candidate with 1-2 yrs of Customer Service experience within a warehousing environment directly involved in working with warehouse staff and inventory.
Skills required: Solid PC skills, data entry and good telephone etiquette, Good human relations skills as this position must relate to warehouse/material handling staff, customers and management.
Requires the ability to handle several tasks at one time accurately and efficiently. This can be a fast-paced position; the Incumbent will maintain the customer database and dispatch system on a real-time basis, confirm appointments, follow-up on deliveries and billing issues, etc.