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The Hongkong and Shanghai Hotels

Luxury hotel and real estate group

Assistant Director of Food & Beverage

Food & Beverage Operations ManagementPosted on Nov 10
Full-timeBeijing, ChinaNo salary listedIn-person

About the Job

Requirements

  • A diploma or higher in Hotel Management, Tourism Management, or a related discipline is required.
  • At least eight years of Food & Beverage management experience in an international luxury hotel environment, including at least two years in a senior management position.
  • Strong knowledge of Food & Beverage operations, revenue management, and cost control, with sound business acumen and market awareness.
  • Demonstrated leadership, team management, and talent development capabilities.
  • Excellent communication, coordination, and interpersonal skills to build effective relationships with guests, employees, and the management team.
  • Comprehensive understanding of five-star hotel service standards and the ability to handle guest concerns and complaints effectively.
  • Fluency in written and spoken Chinese and English, including the ability to conduct daily communication and business correspondence in English.
  • Proficiency in Microsoft Office applications and hotel operating systems, with problem-solving, adaptability, working-under-pressure, and cross-functional collaboration abilities.

Responsibilities

  • Assist the Director of Food & Beverage in overseeing the overall operation and management of the hotel's Food & Beverage Department, ensuring effective implementation of service quality standards, operational efficiency, and brand standards.
  • Enhance guest satisfaction, maintain positive guest relations, and professionally handle guest feedback and complaints to deliver exceptional dining experiences.
  • Assist in developing and implementing Food & Beverage marketing initiatives, promotional campaigns, themed events, and sales strategies to drive revenue growth and strengthen market presence.
  • Oversee departmental budgeting, cost control, and revenue optimization to achieve financial and operational objectives.
  • Lead the training and performance management of the Food & Beverage team, develop future leaders, and foster a positive, engaged, and high-performing team culture.
  • Collaborate closely with other departments to improve operational processes and support the department's ongoing development and innovation.
  • Monitor market trends and industry developments, identify opportunities, and propose ideas to enhance the competitiveness of food, beverage, and service offerings.

Desired Qualifications

  • A bachelor's degree is preferred.
  • Additional language skills are an advantage.

About the Company

The Hongkong and Shanghai Hotels

Luxury hotel and real estate group

The Hongkong and Shanghai Hotels, Limited (HSH) manages and owns a collection of luxury hospitality and real estate assets under its Peninsula brand, with ten hotels worldwide and two more under development, plus related commercial properties, clubs and tourism assets like The Peak Tram. Its hotels are operated and maintained by HSH across prime city locations in Asia, the US and Europe, supported by owned real estate and development projects. What sets HSH apart is its 1866 heritage and a tightly integrated portfolio of luxury hospitality, real estate and tourism assets in iconic locations. Its goal is to deliver premium guest experiences while growing a portfolio of landmark properties and attractions that attract high-end travelers and investors.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Central and Western District, Hong Kong
Founded
Not listed

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