Assistant Director of Food & Beverage
The Hongkong and Shanghai Hotels
Assistant Director of Food & Beverage
The Hongkong and Shanghai Hotels
Luxury hotel and real estate group
This vacancy is eligible for a referral amount of ¥2,500.00
Please note: The reward will be paid only after the referred candidate successfully completes their probation period. For Hong Kong SAR and Mainland China, view the Cross-Operation Candidate Referral Policy by clicking here.
Working alongside a high profile and prestigious team, we are seeking Assistant Director of Food & Beverage to create a memorable guest experience.
• World renowned hotel within China
• High profile position within The Peninsula Hotels
• Favourable remuneration package
Key accountabilities
• Assist the Director of Food & Beverage in overseeing the overall operation and management of the hotel’s Food & Beverage Department, ensuring effective implementation of service quality standards, operational efficiency, and brand standards.
• Continuously enhance guest satisfaction, maintain positive guest relations, and professionally handle guest feedback and complaints to deliver exceptional dining experiences.
• Assist in developing and implementing F&B marketing initiatives, promotional campaigns, themed events, and sales strategies to drive revenue growth and strengthen market presence.
• Oversee departmental budgeting, cost control, and revenue optimization, ensuring the successful achievement of financial and operational objectives.
• Lead the training and performance management of the F&B team, develop future leaders, and foster a positive, engaged, and high-performing team culture.
• Maintain close collaboration with other departments to continuously improve operational processes and support the department’s ongoing development and innovation.
• Monitor market trends and industry developments, proactively identifying opportunities and proposing innovative ideas to enhance the competitiveness of food, beverage, and service offerings.
General requirements
• Diploma or above in Hotel Management, Tourism Management, or a related discipline. A bachelor's degree is preferred.
• A minimum of eight years of Food & Beverage management experience in an international luxury hotel environment, including at least two years in a senior management position.
• Strong knowledge of Food & Beverage operations, revenue management, and cost control, with sound business acumen and market awareness.
• Demonstrated leadership, team management, and talent development capabilities, with the ability to inspire and motivate teams to achieve business objectives.
• Excellent communication, coordination, and interpersonal skills, with the ability to build effective relationships with guests, employees, and the management team.
• Comprehensive understanding of five-star hotel service standards, with a strong guest service orientation and proven ability to handle guest concerns and complaints effectively.
• Fluency in both written and spoken Chinese and English, with the ability to conduct daily communication and business correspondence in English. Additional language skills will be an advantage.
• Proficient in Microsoft Office applications and hotel operating systems, with strong abilities in problem-solving, adaptability, working under pressure, and cross-functional collaboration.
We would be delighted to receive your CV and will liaise directly with suitable applicants.
The Peninsula Beijing
Perfectly located in the heart of China’s capital, just steps away from the Forbidden City and Wangfujing Street, The Peninsula Beijing is a landmark of timeless Chinese artistry and international luxury. Beautifully renovated, the hotel offers all-suite accommodations that blend traditional Chinese craftsmanship with contemporary elegance.
Luxury hotel and real estate group
The Hongkong and Shanghai Hotels, Limited (HSH) manages and owns a collection of luxury hospitality and real estate assets under its Peninsula brand, with ten hotels worldwide and two more under development, plus related commercial properties, clubs and tourism assets like The Peak Tram. Its hotels are operated and maintained by HSH across prime city locations in Asia, the US and Europe, supported by owned real estate and development projects. What sets HSH apart is its 1866 heritage and a tightly integrated portfolio of luxury hospitality, real estate and tourism assets in iconic locations. Its goal is to deliver premium guest experiences while growing a portfolio of landmark properties and attractions that attract high-end travelers and investors.
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