E

Expleo

End-to-end engineering, tech consulting, quality services

Application Support Technician

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-time€40k - €43k

About the Job

Requirements

  • Have 3 to 5 years of experience in application maintenance and general IT support.
  • Have knowledge of client/server applications in Windows and Linux environments.
  • Have knowledge of database administration and management.
  • Have a high level of written and spoken English.
  • Have at least a secondary education qualification.
  • Be available for on-call support 24/7 when required, including a one-week-per-month on-call rotation.

Responsibilities

  • Provide daily support and maintenance for applications and tools used by UNICC and its partners.
  • Perform administration tasks for MSSQL and open-source databases.
  • Resolve level 2 application incidents and escalate incidents requiring level 3 support to designated contacts.
  • Participate in the evaluation, configuration, and installation of new application versions.
  • Collaborate on structural changes required during system upgrades.
  • Participate in the deployment of tools and implementation of operational support processes.
  • Respond to functional and technical application queries from users in different locations.
  • Transfer knowledge to the level 1 support team and deliver training sessions to users.
  • Prepare and update technical documentation, application documentation, and system reports.
  • Participate in operational and other follow-up meetings as needed.
  • Collaborate on special projects or provide temporary support to other teams when required.
  • Perform other duties associated with the position as needed.

Desired Qualifications

  • Have at least 3 years of experience administering Microsoft Windows Server, SQL Server, and .NET applications.
  • Have knowledge of MySQL, Red Hat Linux Server, and Drupal.
  • Have knowledge of global Active Directory architectures.
  • Have knowledge of AWS and Azure.
  • Be familiar with IPSAS or operational processes aligned with this standard.
  • Know another official United Nations language.
  • Have Microsoft technology certifications or advanced training.
  • Have ITIL certification or knowledge of ITIL processes.

About the Company

Expleo

End-to-end engineering, tech consulting, quality services

Expleo provides end-to-end engineering, technology consulting, and quality services to help businesses with digital transformation. It combines software quality assurance and testing with engineering and R&D capabilities to design, build, test, deploy, and maintain software-enabled and engineered systems. It stands out by integrating software quality expertise with broader engineering and digital-transformation offerings under one umbrella for industries like banking and telecommunications. Its goal is to help organizations navigate digital transformation by delivering reliable, efficient, and scalable software and systems.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Montigny-le-Bretonneux, France
Founded
1966

Recently Posted Jobs

Explore more opportunities at Expleo

See more jobs