Senior Administrator

We Offer

• Location: Fort St. James, BC
  • This position offers flexibility for a hybrid work arrangement within established parameters but is not eligible for fully remote work
• Job Status: Full Time Permanent 
• Compensation: $65,000-$75,000
  • The salary range posted for this position includes a 15% Northern Premium applicable to this location.
• Retirement Savings: Pension matching program of 4%
• Benefits: Employer-paid benefits package, including dental, prescription drugs, paramedical services, life insurance, short- and long-term disability coverage, and more.
• Schedule: Monday-Friday, 8:00am - 4:30pm 

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. 

Overview

In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations throughout Canada and the U.S.

We are looking for a Senior Administrator to join our Portable Wood Processing North team and become part of our Arrow family in Fort St. James, BC.

Reporting to and working closely with the Division Manager, the Senior Administrator’s principal role is to update, create, review, audit, analyze and optimize all financial processes, documentation and reporting of revenue and payable streams for the Division.  The Senior Administrator also ensures that all information is reported accurately and appropriately in Arrow and Customer systems as it relates to all activities in the Division.  This role ensures processes are followed, and items completed in Arrow’s various software applications on an ongoing basis and as per accounting cycle deadlines. The Senior Administrator may also be responsible for reception, office management, and general office duties.

Responsibilities

• Ensure all information pertaining to Revenue is accurately created in appropriate software, is regularly updated and reviewed for accuracy and is regularly audited and reconciled
• Ensure all information pertaining to Payables are audited and reflected accurately
• Perform comprehensive reconciliations of accounts including insurance claims, pension, health & welfare, lease operator advancements and holdbacks, Union dues, and stumpage  
• In conjunction with the Division Manager, ensure that documented Incident claims are entered into appropriate software and managed
• Code, total, batch, enter, verify, and reconcile transactions such as accounts payable, receivable, payroll, purchase orders, invoices, and petty cash transactions in the appropriate computer systems
• Calculate, prepare and issue documents related to accounts such as bills, invoices, inventory reports, account statements, lease operator statements, and other financial statements using computerized and manual systems
• Prepare analysis and/or reports as required by division, internal and/or external customers
• Ensure all HR/Hiring and related paperwork is completed and filed appropriately whether internally or with 3rd parties (i.e. required Teamsters paperwork where applicable)
• Ensure all files are organized and maintained, and all office processes are streamlined for most efficient and effective operation
• Order office supplies, service office equipment and arrange for servicing 
• Provide internal and external Customer Service excellence 
• Perform clerical duties such as word processing, maintaining filing and record systems, emailing, and photocopying
• Process incoming and outgoing mail
• Respond to telephone, in person or electronic enquiries or forward to appropriate person
• Provide general information to clients and the public
• May be asked to get involved in operations administration and lower-level operating duties when required by the Manager
• Ensure full compliance with safety policies and procedures. When applicable, identify hazards and bring potential safety compliance gaps to the attention of Senior Management
• Comply with all rules and regulations, protocols, and established metrics   
• Other duties as assigned by the Manager

The following are specific to Trucking Divisions: 

• Ensure all information pertaining to payables including lease operator statements, TMT information, and regular Teamsters payments are audited and reflected accurately
• Responsible for fuel card allocation and timely tracking of fuel usage
• Quarterly WCB tracking for lease operators
• Accurate tracking of truck utilization 

The following are specific to Forestry Divisions: 

• Ensure that all load tickets from the scales are accurately reflected in the respective system and balanced regularly with the suppliers

• Ensure all information pertaining to payables, including semi-monthly log and/or hog supply payments, are audited and reflected accurately

• Responsible for fuel card allocation and timely tracking of fuel usage

• Accurate tracking of projects/shipments pertaining to FES

• Accurate tracking and reporting of all stumpage transactions & balancing of MOF accounts

• PEFC documentation tracking, preparation, and participation in annual audits and certification process

You Possess

• Grade 12 and progressive experience 4-6 years, or post-secondary certificate or diploma program and basic experience 1-3 years
• Full accounting cycle experience including accounts payable, accounts receivable, payroll, month-end and year-end processes
• Understanding forestry terminology and processes with governing bodies such as PEFC and MOF
• Excellent alphanumeric keyboarding skills 
• Proficient in Microsoft Excel and ability to quickly learn new computer applications, i.e., Arrow custom applications, Office 365, etc. 
• Strong concern for the accuracy and quality of work 
• Exceptional Internal and external customer service skills   
• Problem solving ability and proven initiative  
• Strong safety mindset 
• Needs to be responsible, accountable and dependable 
• Demonstrates strong communication skills both verbally and written  
• Strong work ethic and positive team attitude 
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment 
• Ethics and Integrity 
• Organizational skills and keen attention to detail 
• Professional appearance/demeanor, whether in person, via email or on the telephone
• Embody Arrow's core values:  Safety, Quality, Integrity, Responsibility, Teamwork and Fun!

#IND

Arrow has been recognized as a Top Fleet Employer of Distinction, a SmartWay Transport Partner, a BCTA Clean Carrier, a BC Hydro Clean Energy Champion and as a Carrier of Excellence in Women's Leadership.