Home Equity Loan Closer
Trovy
Home Equity Loan Closer
Trovy
Home equity-based credit card with rewards
Trovy is building the financial platform for America’s 86 million homeowners for managing their homes and accessing low rate credit. We believe homeowners’ biggest asset should unlock their best financial options: bypass the myriad of expensive, rigid credit products and replace them with one simple, powerful solution built around their home equity. Backed by Left Lane, Kleiner Perkins, DCM, and Camber Creek, Trovy is led by a team of proven fintech innovators on a mission to make homeownership and personal finances more manageable.
As Trovy's first Closer, you'll own our HELOC closings from conditional approval through funding and post closing. We run closing, funding and payoffs in house, so you'll see every file through yourself instead of handing pieces off to a third party.
We're also launching the ability to pay off an applicant's existing mortgage or HELOC as part of opening a Trovy line. You'll own that process: ordering and balancing payoffs, sending payoff wires, and following each prior lien until its release is recorded.
This is a chance to build a closing function from the ground up. You'll write the procedures, templates and servicer contacts it runs on, and work closely with our underwriting, servicing, product and engineering teams.
Closing and funding
Review files at conditional approval, confirm closing conditions are cleared, and prepare accurate closing packages.
Coordinate signing and funding around the rescission period, and confirm Trovy's mortgage is recorded before funds go out.
Track recorded documents and other trailing items through to a complete file..
Payoffs and refinances
Collect borrower authorizations, order payoff statements, and follow up with servicers until they arrive.
Balance every payoff to the projected funding date and flag any that exceed the approved amount.
Verify payees and wiring instructions, and prepare payoff wires for approval under dual control.
Post closing and lien releases
Confirm payoffs were received and applied, and resolve any shortfalls with the servicer.
Obtain release letters and confirm existing HELOCs are closed.
Track each lien release to recording against state deadlines, and escalate late releases.
Support servicing with lien releases and payoff questions on Trovy lines.
Building the function
Build and maintain a servicer directory with payoff contacts, required forms and turnaround times.
Write and refine closing, payoff and release procedures, borrower instructions and templates.
Give product and engineering feedback on the tools that run this workflow.
Answer borrower and support team questions about closing and payoff status.
At least 3 years as an escrow officer, title closer, closer, funder or payoff specialist in residential mortgage lending; 5 or more years preferred.
You've personally ordered, balanced and wired payoffs, not just reviewed a package someone else prepared.
Experience following lien releases and reconveyances through to recording, and an understanding of how recording works across counties and states.
Working knowledge of wire procedures and fraud controls, including callback verification.
You catch the small things: a per diem off by a day, or a payee name that doesn't match the recorded lien.
Strong follow through on files with deadlines measured in weeks, alongside new closings every day.
Clear, professional communication with servicers and borrowers, in writing and on the phone.
Comfort building a process from scratch at a growing company, and working in software rather than on paper.
Experience closing HELOCs, including freezing and closing existing lines at payoff.
Multistate experience, including states that require attorney closings.
Trailing documents or post closing experience at a lender.
Competitive Pay: $28.00 to $36.00 an hour, plus a monthly target bonus.
Ownership: Equity participation so you share in Trovy’s growth
PTO: Paid time off, paid holidays, and floating holidays
Location: On-site; Salt Lake City, Utah
Benefits: 100% company sponsored health, dental, vision, and life insurance. We also offer commuter benefits, HSA, 401k and more!
Perks: Free lunch in the office every Friday!
Trovy provides a home equity-backed credit card that lets homeowners access their property value through a consumer lending product. The card offers lower interest rates than many traditional cards and includes built-in flexibility plus a cash-back rewards program on every purchase. Lending is facilitated by Trovy Lending Co. around New York, with a direct-to-consumer model and revenue from interest on carried balances and interchange fees. Compared with typical credit cards, Trovy centers on leveraging home equity to offer more favorable terms and a straightforward credit option for homeowners in the United States. The company’s goal is to give homeowners easier access to credit using the value tied up in their homes, through a specialized credit card product and supporting lending operations.
Explore more opportunities at Trovy