Director – Learning and Development

Job Description Summary

Job Description

This position will follow our hybrid work model; we expect the selected candidate to work 3 days a week at our corporate office in Saint Petersburg, FL.

We are seeking a dynamic and forward-thinking Director of Learning & Development to partner in the design, delivery, and continuous evolution of enterprise leadership development programs and experiences. This role is pivotal in cultivating a culture of continuous development, enhancing leadership capabilities, and aligning talent strategies with business objectives. The ideal candidate will be a visionary leader with a strong background in adult learning, learning and leadership development and facilitation.

Essential Duties and Responsibilities:

• Translate business priorities and organizational capability needs into leadership development solutions in partnership with Learning & Development, Talent, HR, and business leaders.

• Partner closely with Learning & Development, Talent, HR, and business leaders to influence enterprise learning priorities and drive leadership capability across the organization.

• Partner with Talent Management to identify internal and external executive development opportunities that strengthen leadership capability and accelerate readiness for critical roles, supporting the firm’s talent and succession planning processes.

• Design and scale innovative learning experiences, including microlearning, cohort-based programs, digital resources, and performance support tools, building the organization's ability to deliver timely, high-impact development solutions aligned to evolving business needs.

• Partner with Talent Management and HR teams to support emerging skills and capability initiatives, ensuring leadership development experiences and learning pathways build the capabilities needed for future business success.

• Ensure programs are delivered efficiently, evaluated rigorously, and continuously improved based on feedback and business outcomes.

• Significant experience facilitating leadership development programs and coaching leaders across varying leadership levels.

• Leverage learning technologies, AI-enabled tools, and digital platforms to enhance learner engagement, scalability, and operational efficiency.

• Drive initiatives that embed a growth mindset and a learning and development culture across the organization.

• Design and develop resources such as playbooks, job aids, and functional guides.

• Utilize instructional design models (e.g., ADDIE) and learning technologies (e.g., LMS, authoring tools) to create impactful learning experiences.

• Manage vendor relationships, including selection, contract negotiation, and performance monitoring.

• Support broader L&D and talent programs, being agile and flexible as priorities shift and evolve.

Knowledge of:

• Financial services industry experience strongly preferred.

• Effective facilitation, presentation, and stakeholder engagement skills.

• Project management methodologies, business process improvement practices, and related tools.

• Learning and Development methodologies and solutions, including adult learning principles, coaching, 360-degree feedback, development planning, competency framework design, and leadership and professional development program design.

• Learning Management Systems (LMS) and learning technologies, with Workday Learning experience highly desirable.

• Learning measurement, evaluation, and analytics tools used to assess program effectiveness and business impact.

• Organizational change management principles, methodologies, and best practices

Skills:

• Demonstrated success in designing, facilitating, and scaling leadership development experiences for frontline, mid-level, and senior leaders.

• Strategic thinker with strong business acumen and the ability to align talent development initiatives to organizational objectives.

• Exceptional communication, presentation, and facilitation skills across diverse audiences and organizational levels.

• Proven ability to influence, build partnerships, and collaborate effectively with stakeholders at all levels of the organization.

• Strong project management, organizational, and prioritization skills, with the ability to manage multiple initiatives simultaneously.

• Data-driven decision-making capabilities, including program evaluation, impact measurement, and return on investment (ROI) analysis.

• Proficiency in instructional design methodologies and learning delivery modalities, including instructor-led, virtual, hybrid, and eLearning solutions.

• Knowledge of learning measurement and evaluation models, including Kirkpatrick, Phillips ROI, and other methods for assessing learning effectiveness and business impact.

Ability to:

• Achieve results through influence, partnership, and collaboration in a highly matrixed environment.

• Build stakeholder alignment and secure buy-in across functions and leadership levels.

• Navigate complex organizational dynamics, competing priorities, and governance processes.

• Collect and analyze learning data to drive insights and continuous improvement.

• Solve complex business and talent challenges with innovative, scalable solutions.

• Lead organizational and learning-related change initiatives.

• Communicate effectively and influence stakeholders at all levels.

Qualifications:

• Bachelor’s degree in Business, Human Resources, Organization Development and a minimum of 10 (ten) to 12 (twelve) years of professional HR experience with a focus in talent development & learning including 7 years in leadership experience.

Education

Bachelor’s

Work Experience

General Experience – 10 to 15 years, Manager Experience - 6 to 10 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.  Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.