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Delivery Hero

Global online food delivery marketplace

Key Account Manager Specialist

Account ManagementPosted on Nov 12
Full-timeGuayaquil, EcuadorNo salary listedHybrid

About the Job

Requirements

  • Previous commercial experience as an Account Executive managing key accounts, ideally in e-commerce.
  • Knowledge of technology and data analysis tools such as Salesforce and Tableau.

Responsibilities

  • Identify, acquire, and retain major key accounts, ensuring expansive and effective commercial management in the area of influence.
  • Act as a strategic partner to clients, understanding their business processes and decision-making to design customized solutions that support mutual success.
  • Monitor sales performance and customer development using key management indicators, proactively identifying opportunities for improvement and growth.
  • Prepare value propositions and develop competitive pricing strategies in direct collaboration with business departments.
  • Lead commercial projects and collaborate closely with Marketing and other Managers to support continuous improvement and achievement of team objectives.

Desired Qualifications

  • Education in a field related to Business, Marketing, or Commercial studies is valued.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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