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PENN Entertainment

Operates casinos, racetracks, and online betting

VIP Club Attendant

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Part-timeBlack Hawk, CO, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Must have excellent customer service and communication skills.
  • Must be able to read, write, speak, and understand English.
  • Must be able to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Must be willing and able to work flexible hours, including nights, weekends, and holidays.
  • Must be able to obtain and maintain a Colorado Gaming License.

Responsibilities

  • Adhere to departmental and company policies and procedures regarding guest service standards.
  • Greet and welcome each guest seated in the assigned station.
  • Know the restaurant food menu, including descriptions, prices, add-ons, and beverages, and know all beverage standards.
  • Monitor guests’ alcohol consumption.
  • Complete opening and closing side work.
  • Maintain a well-stocked and fully prepared bar.
  • Perform routine cleaning and day-to-day maintenance of all bar equipment.
  • Maintain the buffet line and carving station.
  • Communicate as needed with Casino Hosts, Coordinators, and the Player Development Manager regarding players.
  • Assist Banquet Managers as needed.
  • Wipe counter areas, sinks, and floors as required to maintain a clean and safe workstation.
  • Assist wait staff and bus persons as necessary, including refilling water glasses and coffee cups, helping pre-bus and bus tables, and attending to guest needs.
  • Resolve service issues according to established guidelines.
  • Know and promote current casino events and programs, and provide guests with directions to all casino areas.
  • Perform other related and compatible duties as assigned.
  • Maintain strict confidentiality in all company matters.

Desired Qualifications

  • Prior casino experience is preferred.
  • At least six months of previous food service experience is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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