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Mercier Consultancy Group

Spanish Speaking Customer Service Agent

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece€15k - €18k

About the Job

Responsibilities

  • Deliver omnichannel support to clients.
  • Resolve customer inquiries via phone, email, and live chat.
  • Maintain accurate customer records and update database information in accordance with company protocols.
  • Troubleshoot technical or account-related issues for Spanish-speaking users.
  • Collaborate with international teams to meet performance metrics and quality assurance standards.
  • Participate in ongoing training on service methodologies.
  • Represent the brand professionally and efficiently in customer interactions.

About the Company

Company size
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Total funding
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Headquarters
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Founded
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