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Day & Ross

Cross-border logistics and transportation services

Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • Minimum of secondary education.
  • Post-secondary education in business administration or a related field is an asset.
  • A suitable combination of education and experience may be considered.
  • A minimum of 1–2 years’ experience in telesales, sales support/customer service, or business-to-business sales.
  • Strong interpersonal skills and a desire to resolve problems in a timely manner.
  • Considerable tact, courtesy, and diplomacy when dealing with existing or prospective customers; problem-solving demands require immediate action to ensure consistent application of growth strategies.
  • Excellent communication and negotiation skills.
  • Proven experience in freight brokerage sales, with a desire to grow professionally.
  • Computer skills in Microsoft Office and a Windows environment.
  • An outgoing, hunter-oriented sales approach.
  • Demonstrated customer relationship skills.
  • Ability to work to deadlines in a high-transaction environment.
  • Ability to champion business needs collaboratively with colleagues.
  • Results-focused.

Responsibilities

  • Sell into accounts, service new accounts, and manage an existing client base.
  • Proactively create opportunities for new business with existing accounts.
  • Build relationships with potential new and existing accounts to grow and retain business in Canada and the United States.
  • Generate sales leads by networking, cold-calling prospects, and building relationships as part of a coordinated sales strategy.
  • Create sales strategies by gathering market information, analyzing opportunities, and documenting sales methodology.
  • Prepare presentations and deliver them to prospective clients.
  • Maintain accurate customer files.
  • Work with operations to address issues with scheduled shipments.
  • Perform other related duties as required.

Desired Qualifications

  • Previous transportation or operational experience is preferred; experience in various transportation roles would be beneficial.
  • A solid network and client base to call upon is preferred.

About the Company

Day & Ross

Cross-border logistics and transportation services

Day & Ross provides transportation and logistics services across Canada and the US, handling cross-border freight for a diverse set of customers. It moves freight end-to-end by coordinating pickups, using technology for real-time visibility and tracking, and leveraging its Business Agility Hub in Fredericton to integrate new tech. It differentiates itself with personalized customer service, tight pickup coordination, cross-border capabilities, and a large, stable workforce recognized as a top employer. Its goal is to deliver dependable, efficient transportation that creates value for customers while supporting community and strong service performance.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Hartland, Canada
Founded
1950

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